Territory Sales Reprentative Union City, TN

Ole Mexican Foods•Nashville, TN

About The Position

The Territory Sales Representative is responsible for growing sales on assigned routes and establishing, maintaining, and developing business, social, and civic relationships with customers and sales drivers to maximize profitability. The role serves retail customers through regular visits, prospecting, sales planning, customer service, and follow-through on sales and service commitments. It also includes supporting sales drivers, monitoring route and store service, maintaining equipment and inventory compliance, and following company and safety procedures.

Requirements

At least 1 year of experience in retail or a field-based sales role.
Must be at least 23 years of age.
Ability to work indoors and outdoors while visiting customers and using a company vehicle.
Ability to work with different types of customers in stores, including store greeters and back-store receivers.
Ability to carry 20 to 40 pounds.
Ability to keep the vehicle and/or truck clean.
Ability to comply with safety measures, including wearing back-brace support when picking up cases; bending knees to organize products may be required.
Knowledge of basic computer functions, including downloading documents, email, internet, and Microsoft Word.
Effective communication and problem-solving skills.
Ability to work independently and represent clients professionally.
Ability to communicate with management promptly by phone or email.
Experience using personal access to functional tools such as a smartphone or smart pad and computer.
Valid driver’s license, full-coverage auto insurance, and a clean motor vehicle record.
Self-motivation, leadership, communication, organization, decision-making, problem-solving, and time-management skills.

Nice To Haves

Bachelor’s degree preferred but not required.
Bilingual Spanish preferred.

Responsibilities

Establish and maintain collaborative relationships with sales drivers, store managers, and key customer decision makers.
Ensure company drivers understand expectations and how they will execute and align with organizational goals; provide weekly updates and send training documentation to Human Resources.
Meet sales expectations while delivering high-quality customer service to customer accounts.
Identify leads, manage prospects, and acquire new business.
Travel to current and potential customers’ facilities to provide information and support needed to secure and maintain business.
Anticipate customer needs, determine appropriate solutions to business problems, and provide a high level of customer service to grow business.
Establish and maintain call frequency with major retail chain District Managers to support sales and service levels.
Build rapport and trust with store key management personnel through frequent visits and communication.
Prepare tailored selling plans using detailed knowledge of retail customers and the full product portfolio to identify growth opportunities.
Follow through on agreed sales and service commitments to exceed store management expectations.
Develop and maintain thorough knowledge of company products and pricing.
Manage company-generated leads assigned to the role.
Complete scheduled, in-person prospecting to establish initial and follow-up appointments with key decision makers.
Communicate weekly or daily with the Division Sales Manager about sales activities, goal progress, and prospective customer status.
Periodically visit stores to identify service strengths and opportunities.
Visit customers weekly to negotiate advertisements and gain space or displays, with a minimum of two visits per week.
Attend grand openings and store anniversaries.
Review the weekly Out-of-Stock report and address deficiencies.
Manage time effectively to service stores and build customer relationships, ensuring customers have a contact for store issues.
Prepare a plan to organize, reroute, or run a route when needed, and keep route paperwork organized.
Ensure stores are well serviced without credits.
Follow the three-step procedures for getting into and out of the truck.
Attend required weekly safety meetings.
Ensure all equipment is in good working condition.
Ensure truck inventory is compliant.
Follow all company procedures, including personal hygiene policy.
Perform other duties as assigned.