About The Position

Norma Precision Inc. is seeking a Territory Sales Manager for Montana, Wyoming, Nevada, Utah, Colorado, and New Mexico. The role develops and manages customer relationships across all Norma Precision product categories and supports customers through consultative selling, product education, account planning, and regular business reviews. The manager analyzes territory potential, maintains an active sales pipeline and accurate CRM records, coordinates with internal teams, and provides market and customer insights to the organization. The position involves frequent travel, trade show participation, and merchandising products and displays at retail accounts. Performance expectations include meeting annual territory revenue targets, spending 50% of time traveling and 75% of time in the field with customers, making at least 40 customer-facing calls monthly, and conducting at least 10 monthly calls focused on the Consultative Selling Process. Customer events, sales activities, contacts, and prospect accounts must be kept current in the CRM.

Requirements

  • Bachelor’s degree in business administration, sales and marketing, or a related field.
  • At least two years of outside sales experience with a proven performance record.
  • Experience using a consultative sales process.
  • Experience using CRM to manage and forecast sales opportunities.
  • Strong analytical skills to identify trends and patterns.
  • Strong interpersonal communication, teambuilding, decision-making, and conflict-resolution skills.
  • Ability to travel frequently.
  • Ability to drive a vehicle to customer appointments.
  • Ability to perform the physical activities described, including standing, walking, reaching, pushing, pulling, squatting, unloading product, and building and updating displays and point-of-purchase materials.
  • Required vision abilities include close, distance, peripheral vision, and depth perception.

Responsibilities

  • Establish, develop, and maintain business relationships with current and prospective customers in the assigned territory for all product categories.
  • Conduct product knowledge presentations for retail sales associates and end users.
  • Respond promptly to customer requests and expedite resolution of customer problems and complaints.
  • Coordinate sales efforts with marketing, sales management, accounting, logistics, and technical service groups.
  • Analyze territory market potential and assess the value of existing and prospective customers.
  • Maintain an active sales pipeline equal to or greater than 30% of the annual sales revenue goal by using the consultative selling process and documenting account opportunities, commitments, business plans, and performance.
  • Maintain accurate and up-to-date CRM reporting and log at least 20 face-to-face sales calls per week.
  • Travel to and conduct regular account sales business review meetings with targeted accounts.
  • Provide oral and written reports on customer needs, problems, interests, competitive activity, and potential for new products and services.
  • Maintain expert product knowledge, including product applications, technical service matters, market conditions, competition, advertising, and promotional trends.
  • Install and maintain point-of-purchase materials and ensure merchandising follows company guidelines and is presentable.
  • Ensure customer account pricing and programs are accurate and current.
  • Represent Norma Precision Inc. at trade shows and conventions.
  • Operate within allocated sample, merchandising, and travel and entertainment budgets.
  • Use company-issued technology and CRM systems to drive and maximize sales revenue.
  • Meet annually established territory revenue targets.
  • Meet travel and field-time expectations, including 50% travel and 75% of time in the field in front of customers.
  • Make a minimum of 40 customer-facing calls per month, including at least 10 calls focused on the Consultative Selling Process.
  • Update customer events and sales activities daily with next steps and follow-up dates; maintain accurate account contacts and prospect records with activity documented within the past 30 days.
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