Territory Sales Manager

JMS Russel Metals Corp•Charlotte, NC

13d

About The Position

Russel Metals is a North American metals distribution company operating in metals service centers, energy field stores, and steel distribution. The company offers a wide range of metal products and value-added processing. The Territory Manager will develop and grow the customer base throughout the Charlotte market and surrounding territories. The role manages existing customer relationships and pursues new business opportunities in the steel industry. The successful candidate serves as a trusted advisor, understands customer business needs, recommends steel products and solutions, and provides exceptional service throughout the sales process.

Requirements

Bachelor’s degree in Business, Marketing, Supply Chain, Engineering, or a related field; equivalent experience may be considered.
3–5 years of outside sales experience in steel, metals, industrial products, building materials, manufacturing, or a related B2B environment.
Proven track record of meeting or exceeding sales goals.
Strong negotiation, presentation, and relationship-building skills.
Ability to understand technical product specifications and customer applications.
Proficiency with CRM platforms and Microsoft Office Suite.
Valid driver’s license and ability to travel throughout the territory.

Nice To Haves

Experience selling carbon steel, stainless steel, structural steel, tubing, plate, sheet, or fabricated steel products.
Established relationships within the Charlotte and Carolinas industrial, construction, or manufacturing markets.
Knowledge of steel processing, supply chain operations, and pricing dynamics.

Responsibilities

Develop and execute territory sales plans to achieve revenue, profit, and growth objectives.
Identify and pursue new business opportunities in manufacturing, construction, fabrication, distribution, and industrial markets.
Build and maintain relationships with existing customers to support retention and increase sales volume.
Conduct customer visits, presentations, and account reviews.
Generate leads through networking, referrals, industry events, and market research.
Prepare and deliver pricing proposals and quotations, and negotiate contracts.
Serve as the primary point of contact for assigned accounts.
Understand customer requirements and recommend appropriate steel products.
Coordinate with operations, purchasing, and logistics teams to meet customer expectations.
Resolve customer concerns and follow up promptly on service issues.
Monitor customer satisfaction and identify account expansion opportunities.
Track steel market conditions, pricing trends, competitor activity, and industry developments.
Analyze territory performance and develop plans to increase market share.
Provide market intelligence and customer feedback to leadership.
Maintain accurate customer records and sales activity in CRM systems.
Prepare sales forecasts, pipeline reports, and territory updates.
Meet KPIs for revenue growth, margin performance, customer retention, and new account acquisition.
Comply with company policies and safety standards.