Territory Sales Manager

Fresenius Medical Care•Mobile, AL

About The Position

Azura Vascular Care is seeking a motivated, relationship-driven Territory Manager to support and grow its ESRD-focused vascular surgery center in Mobile, Alabama. The role markets, educates, promotes, and sells Azura services to dialysis clinics, Medical Directors, nephrologists, and other members of the medical community in an assigned territory. The territory covers a 50-mile radius of greater Mobile and requires daily driving to call points; the candidate must live near Mobile. Travel within the assigned region may reach up to 80%. The Territory Manager develops new accounts and maintains relationships with current customers to generate referrals and grow patient procedures at Azura ambulatory centers. The position requires knowledge of vascular care services and the local competitive market, strategic sales planning, customer education, and coordination with Azura operations, marketing, and physicians. The role also serves as a liaison between referral sources and the Azura Center and works to resolve customer concerns and support long-term referral relationships. The position requires a bachelor's degree or an equivalent combination of education and experience; an advanced degree is desirable. Applicants need 5–8 years of related experience or an equivalent combination of education and experience. A clinical background in nephrology or a related specialty with sales aptitude, or experience in healthcare referral sales, is described as ideal. The role has no supervisory responsibilities.

Requirements

  • Bachelor's degree required, or an equivalent combination of education and experience; an advanced degree is desirable.
  • 5–8 years of related experience, or an equivalent combination of education and experience.
  • Excellent written and oral communication skills, strategic planning skills, and a strong work ethic, with the ability to communicate with all levels of personnel.
  • Excellent customer service, organizational, and interpersonal skills, and a professional appearance.
  • Detail-oriented.
  • Good computer skills, including knowledge of Microsoft Word, Excel, PowerPoint, and Lotus Notes.
  • Must be able to drive to various sites.
  • Must live near Mobile, Alabama, due to daily driving to call points.
  • Significant travel within the assigned geography is required, up to 80%.

Nice To Haves

  • An advanced degree is desirable.
  • Clinical background in nephrology or a related specialty, with strong sales aptitude and an interest in business development.
  • Proven experience in healthcare referral sales and a track record of building relationships and driving growth; durable medical goods sales experience is also mentioned.

Responsibilities

  • Market, educate, promote, and sell Azura services to dialysis clinics, Medical Directors, nephrologists, and other relevant members of the medical community.
  • Identify and develop new accounts and maintain close relationships with current customers to generate revenue and grow patient procedure volume.
  • Research the local physician market, make sales calls, and educate potential customers about Azura services.
  • Develop and maintain knowledge of Azura’s vascular care business and services, competitors, and local market conditions.
  • Create and execute a strategic sales account plan, including plans to maintain current referral volumes and gain referrals from new accounts.
  • Qualify prospective customers and accounts using available reporting tools and territory information.
  • Identify customer needs and present Azura’s competitive advantages and services through onsite visits, sales techniques, and presentations.
  • Review the strategic sales account plan quarterly to ensure alignment with business goals and objectives.
  • Monitor local market changes and provide management updates about program status, customer service issues, referral barriers, and obstacles.
  • Present to current and potential customers, particularly physicians, and participate in local community programs using approved marketing materials.
  • Act as the customer relations contact and liaison between dialysis clinics, specialty clinics, physician practices, and the Azura Center.
  • Support post-sales satisfaction through regular visits and communication, address customer concerns, and follow up to confirm issues are resolved.
  • Collaborate with Azura operations, marketing, and physicians to identify and develop referral sources and strategize on opportunities.
  • Assist the marketing department in developing and implementing campaigns, evaluating successful initiatives, and improving strategies.
  • Maintain approved marketing and promotional materials for sales presentations.
  • Collect market information about pricing, existing service offerings, and new services to monitor competition.
  • Document daily activities and initiatives for weekly review with the manager.
  • Participate in professional development to build skills and industry knowledge.
  • Maintain and update customer records and activity reports in the CRM tool as directed by management; check and respond to emails within the implemented timeframe.
  • Assist with projects assigned by a direct supervisor and perform other duties as assigned.
  • Drive to various sites within the assigned territory.

Benefits

  • Competitive base salary plus quarterly bonus opportunity.
  • Mileage reimbursement.
  • Medical, dental, vision, and prescription coverage.
  • Paid maternity and paternity leave.
  • 401(k) with company match.
  • Paid time off (PTO).
  • Tuition assistance.
  • Life insurance.
  • Short-term and long-term disability coverage.
  • Flexible spending accounts for healthcare, dependent care, and commuter expenses.
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