Territory Sales Manager

TMI•Lenexa, KS

About The Position

TMI is seeking a Territory Sales Manager for its branch operations group at its Lenexa, Kansas facility. The role is responsible for planning, organizing, maintaining, developing, and growing a volume-driven and profitable base of target and core dealers, while ensuring dealers understand the features and benefits of COD products and services. The position works with assigned branches and customers to grow sales, revenue, and gross margin, and serves as a channel expert on the products sold. The role operates within the Director’s goals and vision and is accountable for implementing policies, processes, and procedures for short-term results. It handles difficult to moderately complex issues and projects, follows company-established signing authority guidelines, and provides guidance and training to subordinates. The posting states that the position has authority to hire, recommend pay, establish performance, and recommend termination, while also listing “People Management: No.” Benefits are effective on day one for full-time direct hires. Training programs and career growth opportunities are available. The company is part of a global organization whose family brands are backed by Daikin Industries, Ltd. Applicants must be legally authorized to work in the United States without current or future employer-sponsored work authorization.

Requirements

  • At least 5 years of sales experience; HVAC industry experience is preferred.
  • High school diploma or GED equivalent.
  • Proficient sales ability and the ability to build and execute a robust sales plan.
  • Excellent verbal and written communication and presentation skills.
  • Proficient computer skills, including Microsoft Office and internal systems such as CRM and expense reporting.
  • Strong relationship-building and customer service skills, including the ability to generate new business through negotiation and execution of a sales plan.
  • Strong organizational, multitasking, and time-management skills.
  • Ability to focus and maintain a high level of attention to detail.
  • Ability to read and interpret construction documents and drawings/plans.
  • Knowledge of HVAC products, services, customers, and market trends.
  • Discernment and sound judgment.
  • Self-motivation and ability to work autonomously with minimal supervision.
  • Good judgment, strong work ethic, and integrity.
  • Ability to perform essential responsibilities with or without reasonable accommodations.
  • Legally authorized to work in the United States without current or future employer-sponsored work authorization.

Nice To Haves

  • College degree.
  • Sales experience within the HVAC industry.

Responsibilities

  • Plan, organize, maintain, develop, and grow a volume-driven, profitable base of approximately 50 target and core dealers.
  • Target and sign up dealers within the assigned territory.
  • Build sales through active communication with existing and potential customers about product launches, services, supplies, prices, programs, and discounts.
  • Maintain and improve sales revenue and gross margin.
  • Maintain an accurate call history in the CRM system.
  • Collaborate with Branch Managers and their teams to increase sales within assigned branches in the territory.
  • Develop remedial action plans, as required, to meet or exceed weekly customer development and sales targets.
  • Serve as the channel expert on the features, benefits, product performance, and design guidelines for products sold.
  • Ensure client accounts have the information needed to meet and exceed customer service expectations, including information about promotions, product launches, billing, returns, product changes, policies, and processes.
  • Periodically contact customers to determine their satisfaction with the organization, products, and services.
  • Monitor competitive activity and trends within the territory.
  • Expand knowledge of company products and features.
  • Understand and follow work instructions, operating procedures, and company policies.
  • Perform additional projects and duties to support ongoing business needs.
  • Provide guidance and training to subordinates.
  • Operate within company policies and guidelines, including established signing authority.

Benefits

  • Benefits are effective on day one for full-time direct hires.
  • Training programs to guide team members and develop new skills.
  • Career growth opportunities.
  • Part of a global company whose family brands are backed by Daikin Industries, Ltd.
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