Territory Sales Manager

Vortex Companies - Trenchless Infrastructure Rehabilitation Solutions•Charlotte, NC

About The Position

The Territory Sales Manager owns sales performance within an assigned territory and is responsible for meeting or exceeding revenue and gross-profit goals. The role develops and executes a territory business plan, identifies target markets and accounts, prospects for new business, and manages the full sales cycle from outreach and discovery through demonstrations, proposals, negotiation, and closing. The position builds and maintains relationships with business owners, operations leaders, purchasing teams, and field personnel. It grows existing accounts, maintains a consistent customer visit schedule, serves as the primary commercial contact for assigned accounts, and coordinates with customer service, operations, and technical support to address customer needs. The manager also helps transition equipment buyers into recurring materials customers. The role requires developing working knowledge of Maxliner equipment, lining materials, consumables, and rehabilitation solutions; conducting presentations; and coordinating demonstrations and training with technical personnel. The manager maintains accurate CRM records, prepares quotes and proposals, forecasts sales, monitors market and competitor activity, and represents Maxliner at industry events. The position is full-time and non-exempt, with work typically Monday through Friday but potentially including shifts, weekends, evenings, and holidays as duties require. It requires almost full-time travel within the designated region.

Requirements

  • Prior outside sales experience selling products, equipment, or services directly to home service companies; plumbing and drain cleaning businesses are preferred.
  • Demonstrated success prospecting, winning new customers, and growing existing accounts within an assigned territory.
  • Ability to build relationships with business owners, operations managers, purchasing teams, and field personnel.
  • Strong communication, presentation, negotiation, and relationship-building skills.
  • Ability to learn technical products and translate their capabilities into practical business value.
  • Strong organizational skills and ability to independently manage a field-based schedule.
  • Experience using CRM software and standard business applications.
  • Willingness and ability to travel regularly throughout the assigned territory.
  • Valid driver’s license and ability to meet company driving requirements.
  • At least 3 years of sales experience; experience in a related field is preferred.
  • Flexibility to work days and hours that may include shifts, weekends, evenings, and holidays as job duties demand.

Nice To Haves

  • Established relationships with plumbing and drain cleaning contractors within the assigned territory.
  • Experience selling drain cleaning equipment, pipe inspection systems, trenchless rehabilitation solutions, or related products.
  • Experience selling both equipment and recurring materials or consumables.
  • Experience conducting field demonstrations or coordinating technical sales support.
  • Knowledge of the industry or a related field.

Responsibilities

  • Own sales performance in the assigned territory and meet or exceed revenue and gross-profit goals.
  • Develop and execute a territory business plan identifying priority markets, target accounts, and growth opportunities.
  • Prospect through field visits, outbound calls, referrals, industry events, and coordinated marketing campaigns.
  • Identify contractors interested in adding or expanding trenchless pipe rehabilitation services.
  • Manage the full sales cycle, from initial outreach and discovery through demonstrations, proposals, negotiation, and closing.
  • Build relationships with business owners, operations leaders, purchasing teams, and field personnel.
  • Grow existing accounts by expanding product adoption, identifying additional applications, and increasing repeat purchases.
  • Maintain a consistent customer visit schedule and act as the primary commercial contact for assigned accounts.
  • Coordinate with customer service, operations, and technical support to resolve issues and provide a responsive customer experience.
  • Help transition new equipment buyers into active, recurring materials customers.
  • Develop working knowledge of Maxliner equipment, lining materials, consumables, and related rehabilitation solutions.
  • Conduct product presentations and coordinate equipment demonstrations and customer training with technical personnel.
  • Identify customer opportunities and applications, ask effective questions, and involve technical specialists when needed.
  • Support customer onboarding and follow up after initial purchases to encourage successful adoption and continued use.
  • Maintain accurate, current CRM records, including account information, sales activities, opportunities, and next steps.
  • Provide sales forecasts and communicate progress, risks, and support needs.
  • Prepare timely quotes and proposals in accordance with company pricing and margin guidelines.
  • Partner with sales development and marketing resources to convert leads into qualified opportunities.
  • Monitor competitor activity, customer feedback, and market trends.
  • Represent Maxliner professionally at trade shows, industry meetings, and customer events.

Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • 401(k) retirement plan
  • Income protection insurance
  • Off-the-job accident insurance
  • Paid time off (PTO)
  • Competitive total compensation package
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