Territory Sales Associate

Intuitive•Long Beach, CA

3d•Remote

About The Position

The Territory Sales Associate (TSA) promotes adoption and utilization of the da Vinci Surgical System in the assigned territory through strategic sales initiatives and partnerships, with the goal of improving patient outcomes. The role develops and executes local sales strategy with the Clinical Sales Manager, supports surgical teams through case guidance and training, and helps hospitals build and expand robotic surgery programs. The TSA works with surgeons, key opinion leaders, hospital executives, and cross-functional Intuitive teams to support system use, digital solutions, advanced instruments, and accessories. The position also develops tailored surgery plans, supports sales and marketing initiatives, and builds long-term customer relationships through education, post-sale support, and customer satisfaction and retention efforts. Administrative duties include managing sales activities and expense reports. Candidates must live within or be willing to relocate to the Long Beach, California area. The role is remote and/or designed to be performed outside the office, with onsite attendance when requested by the leader. A flexible schedule is required to support cases beyond normal working hours, including after-hours and weekends as needed. The employee must be physically capable of being present in the operating room for extended periods.

Requirements

Bachelor’s degree.
At least 2 years of outside sales experience.
Ability to work cross-functionally and translate client feedback into actionable product improvements.
Strong customer service orientation and experience in client relationship management.
Proficiency in multiple technology platforms and digital tools.
Ability to maintain a flexible schedule for after-hours and weekend support.
Capability to work across the full spectrum of the hospital, including the executive suite and operating room support services.

Nice To Haves

Knowledge of the operating room environment.
Demonstrated record of sales or leadership success.
Strong ambition and work ethic.
Ability to excel in a high-energy, fast-paced environment.
Excellent interpersonal and communication skills.
Experience in a team-oriented environment and demonstrated ability to work effectively as part of a cross-functional team.

Responsibilities

Develop and execute a territory sales strategy with the Clinical Sales Manager, tailored to the local market to optimize deployment and utilization of the da Vinci Surgical System.
Provide ongoing case support, training, guidance, and insights to key opinion leaders and surgical teams on use of the da Vinci Surgical System.
Lead and support sales and marketing initiatives to increase system awareness and procedure adoption.
Design and implement tailored surgery plans to help surgical teams use the system proficiently and autonomously.
Expand the user base by cultivating strategic partnerships with key opinion leaders and promoting advanced instruments and accessories.
Support and sell digital solutions and advanced instrumentation, and demonstrate proficiency with technology platforms to address client needs.
Provide after-hours and weekend support as needed.
Collaborate with hospital executives and surgeons to support and expand hospital robotic surgery programs.
Communicate the value of the da Vinci Surgical System to hospital leaders and facilitate expansion within their facilities.
Work cross-functionally with Intuitive teams to identify program-expansion opportunities and improve product performance based on client feedback.
Build and maintain long-term partnerships with healthcare professionals and hospital leadership to support customer satisfaction and repeat business.
Lead initiatives to improve customer satisfaction and retention through post-sale support and client education.
Manage administrative tasks, including sales activities and expense reports.