Territory Sales Associate

Intuitive•San Francisco, CA

2d•$119,000 - $126,140•Remote

About The Position

The Territory Sales Associate (TSA) promotes adoption and utilization of the da Vinci Surgical System in the assigned territory through strategic sales initiatives and partnerships, with the goal of improving patient outcomes. The role works with the Clinical Sales Manager to develop and execute locally tailored sales strategies, supports surgical teams through case support and training, and helps hospitals expand their robotic surgery programs. The TSA partners with surgeons, hospital executives, and other healthcare professionals to increase awareness and procedure adoption, support digital solutions and advanced instrumentation, and strengthen client capabilities. The role also gathers client feedback and works cross-functionally with Intuitive teams to identify program expansion opportunities and improve product performance. It includes post-sale education and support, customer satisfaction and retention initiatives, and administrative sales and expense-reporting tasks. Candidates must live within or be willing to relocate to the San Francisco Bay Area. The position is remote or designed to be performed outside the office, with onsite attendance when requested by the leader. A flexible schedule is needed to provide after-hours and weekend support, and the role requires extended periods in the operating room supporting cases. The position is listed as day shift. Compensation is market-competitive and includes base pay, commission, benefits, and equity. Target earnings are $126,140 in Region 1 and $119,000 in Region 2.

Requirements

Bachelor’s degree.
At least 2 years of outside sales experience.
Ability to work cross-functionally and translate client feedback into actionable product improvements.
Strong customer service orientation and experience in client relationship management.
Proficiency with multiple technology platforms and digital tools.
Ability to maintain a flexible schedule for after-hours and weekend support.
Ability to work across the hospital, including with the executive suite and operating room support services.
Physically capable of being present in the operating room for extended periods to support cases.
Must live within or be willing to relocate to the San Francisco Bay Area.

Nice To Haves

Knowledge of the operating room environment.
Demonstrated record of sales or leadership success.
Strong ambition and work ethic.
Ability to excel in a high-energy, fast-paced environment.
Excellent interpersonal and communication skills.
Experience in a team-oriented environment and ability to work effectively as part of a cross-functional team.

Responsibilities

Develop and execute a territory sales strategy with the Clinical Sales Manager tailored to the local market to optimize deployment and utilization of the da Vinci Surgical System.
Provide ongoing case support, training, guidance, and insights to Key Opinion Leaders and surgical teams on use of the da Vinci Surgical System.
Lead and support Sales and Marketing initiatives to increase system awareness and procedure adoption.
Design and implement tailored surgery plans to help surgical teams use the system proficiently and autonomously.
Expand the user base by developing strategic partnerships with Key Opinion Leaders and promoting advanced instruments and accessories.
Support and sell digital solutions and advanced instrumentation, and demonstrate proficiency with technology platforms supporting client needs.
Collaborate with hospital executives and surgeons to support and expand hospitals' robotic surgery programs.
Communicate the value of the da Vinci Surgical System to hospital leaders and facilitate expansion within their facilities.
Work cross-functionally with Intuitive teams to identify opportunities to expand programs and improve product performance using client feedback.
Build and maintain long-term partnerships with healthcare professionals and hospital leadership to support satisfaction and repeat business.
Lead customer satisfaction and retention initiatives through post-sale support and client education.
Manage administrative duties, including sales activities and expense reports.
Provide after-hours and weekend support as needed.