Territory Sales Associate

Intuitive•Seattle, WA

About The Position

The Territory Sales Associate (TSA) promotes adoption and utilization of the da Vinci Surgical System within a territory through sales initiatives and partnerships, with the goal of improving patient outcomes. The role develops and executes local sales strategy with the Clinical Sales Manager, supports surgical teams through case support and training, and helps expand robotic surgery programs and procedure adoption. The associate also supports digital solutions and advanced instrumentation, collaborates across Intuitive teams, and builds long-term relationships with healthcare professionals and hospital leadership. Candidates must live within or be willing to relocate to the Seattle, Washington area.

Requirements

Bachelor’s degree.
At least 2 years of outside sales experience.
Ability to work cross-functionally and translate client feedback into actionable product improvements.
Strong customer service orientation and experience in client relationship management.
Proficiency in multiple technology platforms and digital tools.
Ability to maintain a flexible schedule for after-hours and weekend support.
Ability to work across the full spectrum of the hospital, including the executive suite and OR support services.
Physically capable of being present in the operating room for extended periods to support cases.

Nice To Haves

Knowledge of the operating room environment.
Demonstrated record of sales or leadership success.
Strong ambition and work ethic.
Ability to excel in a high-energy, fast-paced environment.
Excellent interpersonal and communication skills.
Experience in a team-oriented environment and ability to work effectively as part of a cross-functional team.

Responsibilities

Develop and execute a local-market sales strategy with the Clinical Sales Manager to optimize deployment and utilization of the da Vinci Surgical System.
Provide Key Opinion Leaders and surgical teams with guidance, insights, ongoing case support, and training on the da Vinci Surgical System.
Lead and support Sales and Marketing initiatives to increase system awareness and procedure adoption.
Design and implement tailored surgery plans that help surgical teams use the system proficiently and autonomously.
Expand the user base by cultivating strategic partnerships with Key Opinion Leaders and promoting advanced instruments and accessories.
Support and sell digital solutions and advanced instrumentation, and demonstrate proficiency with technology platforms.
Provide after-hours and weekend support as needed.
Collaborate with hospital executives and surgeons to support and expand hospital robotic surgery programs.
Communicate the value of the da Vinci Surgical System to hospital leaders and facilitate expansion within their facilities.
Work with cross-functional Intuitive teams to identify program expansion opportunities and improve product performance based on client feedback.
Build and maintain long-term partnerships with healthcare professionals and hospital leadership.
Improve customer satisfaction and retention through post-sale support and client education.
Manage administrative tasks, including sales activities and expense reports.