Territory Sales Associate

Intuitive•Sacramento, CA

2d•$126,140•Remote

About The Position

The Territory Sales Associate (TSA) promotes adoption and utilization of the da Vinci Surgical System in the assigned territory through sales initiatives and partnerships, with the goal of improving patient outcomes. The role develops and executes a local sales strategy with the Clinical Sales Manager and supports surgical teams through case support, training, and tailored surgery plans that enable proficient, independent system use. The TSA works with surgeons, hospital executives, and other healthcare professionals to expand robotic surgery programs, increase procedure adoption, and promote advanced instruments, accessories, and digital solutions. The role also collaborates with cross-functional Intuitive teams, using client feedback to identify opportunities to expand programs and improve product performance. Ongoing responsibilities include building long-term customer relationships, improving satisfaction and retention through post-sale support and education, and completing sales administration and expense reports. Candidates must live within or be willing to relocate to the Sacramento, California area. The position is remote, with onsite attendance when requested by the leader. It requires a flexible schedule to support cases outside normal working hours, including after-hours and weekends, and the ability to be present in the operating room for extended periods. Intuitive or its customers may require current proof of vaccination against certain diseases, including COVID-19.

Requirements

Bachelor’s degree.
At least 2 years of outside sales experience.
Ability to work cross-functionally and translate client feedback into actionable product improvements.
Strong customer service orientation and experience in client relationship management.
Proficiency with multiple technology platforms and digital tools.
Ability to maintain a flexible schedule for after-hours and weekend support.
Ability to work across the full spectrum of the hospital, including the executive suite and operating room support services.
Physically capable of being present in the operating room for extended periods to support cases.

Nice To Haves

Knowledge of the operating room environment.
Demonstrated record of sales or leadership success.
Strong ambition and work ethic.
Ability to excel in a high-energy, fast-paced environment.
Excellent interpersonal and communication skills.
Experience in a team-oriented environment and demonstrated ability to work effectively as part of a cross-functional team.

Responsibilities

Develop and execute a territory sales strategy with the Clinical Sales Manager, tailored to the local market to optimize deployment and utilization of the da Vinci Surgical System.
Provide ongoing case support, training, guidance, and insights to key opinion leaders and surgical teams on use of the da Vinci Surgical System.
Lead and support sales and marketing initiatives to increase system awareness and procedure adoption.
Design and implement tailored surgery plans that help surgical teams use the system proficiently and autonomously.
Expand the user base by developing strategic partnerships with key opinion leaders and promoting advanced instruments and accessories.
Support and sell digital solutions and advanced instrumentation, and demonstrate proficiency with technology platforms to address client needs.
Provide after-hours and weekend support as needed.
Collaborate with hospital executives and surgeons to support and expand hospital robotic surgery programs.
Communicate the value of the da Vinci Surgical System to hospital leaders and facilitate expansion within their facilities.
Work cross-functionally with Intuitive teams to identify opportunities to expand programs and improve product performance using client feedback.
Build and maintain long-term partnerships with healthcare professionals and hospital leadership.
Improve customer satisfaction and retention through post-sale support and client education.
Manage administrative duties, including sales activities and expense reports.