Territory Sales Associate

Intuitive•Allentown, PA

14h•$126,140•Remote

About The Position

The Territory Sales Associate (TSA) promotes adoption and utilization of the da Vinci Surgical System in an assigned territory through strategic sales initiatives and partnerships, with the goal of improving patient outcomes. The role develops and executes a locally tailored sales strategy with the Clinical Sales Manager, supports surgical teams through ongoing case support and training, and works with hospital leaders to expand robotic surgery programs. The TSA supports sales and marketing initiatives, designs surgery plans for teams, grows the user base, and sells digital solutions and advanced instrumentation. The position also requires collaboration across Intuitive teams to identify opportunities, improve product performance using customer feedback, and build lasting relationships with healthcare professionals and hospital leadership. Administrative responsibilities include managing sales activities and expense reports. Candidates must live within or be willing to relocate to the Allentown, Pennsylvania area. The role is remote/outside the office, with onsite visits when requested by the leader. It requires a flexible schedule for case support beyond normal working hours, including after-hours and weekends, and the ability to be present in the operating room for extended periods.

Requirements

Bachelor’s degree.
At least 2 years of outside sales experience.
Ability to work cross-functionally and translate client feedback into actionable product improvements.
Strong customer service orientation and experience in client relationship management.
Proficiency with multiple technology platforms and digital tools.
Ability to maintain a flexible schedule for after-hours and weekend support.
Ability to work across the full spectrum of a hospital, including the executive suite and OR support services.
Physically capable of being present in the operating room for extended periods to support cases.

Nice To Haves

Knowledge of the operating room environment.
Demonstrated record of sales or leadership success.
Strong ambition and work ethic.
Ability to excel in a high-energy, fast-paced environment.
Excellent interpersonal and communication skills.
Experience in a team-oriented environment and ability to work effectively as part of a cross-functional team.

Responsibilities

Develop and execute a sales strategy with the Clinical Sales Manager tailored to the local market to optimize deployment and utilization of the da Vinci Surgical System.
Serve as a resource to key opinion leaders and surgical teams by providing guidance, ongoing case support, and training on the system.
Lead and support sales and marketing initiatives to increase system awareness and procedure adoption.
Design and implement tailored surgery plans to support proficient and autonomous system use by surgical teams.
Expand the user base by cultivating strategic partnerships with key opinion leaders and promoting advanced instruments and accessories.
Support and sell digital solutions and advanced instrumentation, and demonstrate proficiency in technology platforms.
Collaborate with hospital executives and surgeons to support and expand hospital robotic surgery programs.
Communicate the value of the da Vinci Surgical System to hospital leaders and facilitate program expansion.
Work cross-functionally with Intuitive teams to identify program expansion opportunities and improve product performance using client feedback.
Build and maintain long-term partnerships with healthcare professionals and hospital leadership teams.
Improve customer satisfaction and retention through post-sale support and client education.
Manage administrative tasks, including sales activities and expense reports.
Provide after-hours and weekend support as needed.