Territory Sales Associate
About The Position
The Territory Sales Associate (TSA) promotes adoption and utilization of Intuitive’s da Vinci Surgical System in the assigned territory through strategic sales initiatives and partnerships, with the goal of improving patient outcomes. The role works with clinical sales leadership, healthcare professionals, hospital executives, surgeons, and cross-functional Intuitive teams to support and expand robotic surgery programs. Candidates must live in or be willing to relocate to the Philadelphia, Pennsylvania area. The position is remote and/or designed to be performed outside the office, with onsite attendance when requested by the leader. It requires a flexible schedule, including after-hours and weekend support as needed, and presence in the operating room for extended periods to support cases.
Requirements
- Bachelor’s degree required.
- At least 2 years of outside sales experience required.
- Ability to work cross-functionally and translate client feedback into actionable product improvements.
- Strong customer service orientation and experience in client relationship management.
- Proficiency with multiple technology platforms and digital tools.
- Ability to maintain a flexible schedule for after-hours and weekend support.
- Ability to work across the hospital, including with executive leadership and operating room support services.
- Physically capable of being present in the operating room for extended periods to support cases.
- Must live within or be willing to relocate to the Philadelphia, Pennsylvania area.
Nice To Haves
- Knowledge of the operating room environment.
- Demonstrated record of sales or leadership success.
- Strong ambition and work ethic.
- Ability to excel in a high-energy, fast-paced environment.
- Excellent interpersonal and communication skills.
- Experience in a team-oriented environment and demonstrated ability to work effectively as part of a cross-functional team.
Responsibilities
- Develop and execute a locally tailored sales strategy with the Clinical Sales Manager to optimize deployment and utilization of the da Vinci Surgical System.
- Provide ongoing case support, training, guidance, and insights to Key Opinion Leaders and surgical teams.
- Lead and support Sales and Marketing initiatives to increase system awareness and procedure adoption.
- Design and implement tailored surgery plans that help surgical teams use the system proficiently and autonomously.
- Expand the user base through strategic partnerships with Key Opinion Leaders and promotion of advanced instruments and accessories.
- Support and sell digital solutions and advanced instrumentation, and demonstrate proficiency with technology platforms to address client needs.
- Provide after-hours and weekend support as needed.
- Collaborate with hospital executives and surgeons to support and grow hospital robotic surgery programs.
- Communicate the value of the da Vinci Surgical System to hospital leaders and facilitate expansion within their facilities.
- Work with cross-functional Intuitive teams to identify opportunities to expand programs and improve product performance using client feedback.
- Build and maintain long-term partnerships with healthcare professionals and hospital leadership to support satisfaction and repeat business.
- Lead efforts to improve customer satisfaction and retention through post-sale support and client education.
- Manage administrative tasks, including sales activities and expense reports.
Benefits
- Market-competitive compensation package including base pay, commission, benefits, and equity.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
