Territory Sales Associate

Intuitive•Tallahassee, FL

About The Position

The Territory Sales Associate (TSA) promotes adoption and utilization of the da Vinci Surgical System in the Tallahassee territory through strategic sales initiatives and partnerships, with the goal of improving patient outcomes. Candidates must live within or be willing to relocate to the Tallahassee area. The TSA works with the Clinical Sales Manager to develop and execute a local sales strategy; supports and trains surgical teams and key opinion leaders; and helps plan procedures so teams can use the system proficiently and autonomously. The role also supports sales and marketing initiatives, grows the user base, sells digital solutions and advanced instrumentation, and collaborates with hospital leaders and Intuitive teams to expand robotic surgery programs and improve product performance based on customer feedback. The position involves building lasting relationships with healthcare professionals and hospital leadership, supporting customer satisfaction and retention, and managing sales-related administration and expense reports. The schedule must be flexible to support cases outside normal working hours, including after-hours and weekends, and the employee must be physically able to remain in the operating room for extended periods.

Requirements

At least 2 years of outside sales experience.
Bachelor's degree.
Ability to work cross-functionally and translate client feedback into actionable product improvements.
Strong customer service orientation and experience in client relationship management.
Proficiency with multiple technology platforms and digital tools.
Ability to maintain a flexible schedule for after-hours and weekend support.
Ability to work across the hospital, including with executive teams and operating room support services.
Physically capable of being present in the operating room for extended periods.
Must live within or be willing to relocate to the Tallahassee area.

Nice To Haves

Knowledge of the operating room environment.
Demonstrated record of sales or leadership success.
Strong ambition and work ethic.
Ability to excel in a high-energy, fast-paced environment.
Excellent interpersonal and communication skills.
Experience in a team-oriented environment and ability to work effectively as part of a cross-functional team.

Responsibilities

Develop and execute a territory sales strategy with the Clinical Sales Manager, tailored to the local market to optimize deployment and utilization of the da Vinci Surgical System.
Provide ongoing case support, training, guidance, and insights to key opinion leaders and surgical teams.
Lead and support sales and marketing initiatives to increase system awareness and procedure adoption.
Design and implement tailored surgery plans to help surgical teams use the system proficiently and autonomously.
Expand the user base by developing strategic partnerships with key opinion leaders and promoting advanced instruments and accessories.
Support and sell digital solutions and advanced instrumentation, and demonstrate technology-platform proficiency to address client needs.
Collaborate with hospital executives and surgeons to support and expand hospital robotic surgery programs.
Communicate the value of the da Vinci Surgical System to hospital leaders and facilitate expansion within their facilities.
Work cross-functionally with Intuitive teams to identify program expansion opportunities and improve product performance based on client feedback.
Build and maintain long-term relationships with healthcare professionals and hospital leadership teams.
Improve customer satisfaction and retention through post-sale support and client education.
Manage sales-related administrative tasks, including sales activities and expense reports.
Provide after-hours and weekend support as needed.