Territory Sales Associate

Intuitive•Sacramento, CA

About The Position

The Territory Sales Associate promotes adoption and utilization of Intuitive’s da Vinci Surgical System through strategic sales initiatives and partnerships, with the goal of improving patient outcomes. The role develops a local-market sales strategy with the Clinical Sales Manager, supports surgical teams through case support and training, and works with hospital leaders to strengthen and expand robotic surgery programs. The position also supports digital solutions and advanced instrumentation, gathers client feedback to inform product improvements, and builds long-term relationships with healthcare professionals and hospital leadership. Candidates must live within or be willing to relocate to the Sacramento, California area. The role requires schedule flexibility for after-hours and weekend case support, including extended periods in the operating room. Responsibilities also include sales administration and expense reporting.

Requirements

Bachelor’s degree.
At least 2 years of outside sales experience.
Ability to work cross-functionally and translate client feedback into actionable product improvements.
Strong customer service orientation and experience in client relationship management.
Proficiency with multiple technology platforms and digital tools.
Ability to maintain a flexible schedule for after-hours and weekend support.
Ability to work across the hospital, including with executive-suite personnel and OR support services.

Nice To Haves

Knowledge of the operating room environment.
Demonstrated record of sales or leadership success.
Strong ambition and work ethic.
Ability to excel in a high-energy, fast-paced environment.
Excellent interpersonal and communication skills.
Experience in a team-oriented environment and ability to work effectively as part of a cross-functional team.

Responsibilities

Develop and execute a local-market sales strategy with the Clinical Sales Manager to optimize deployment and utilization of the da Vinci Surgical System.
Provide guidance, ongoing case support, and training to Key Opinion Leaders and surgical teams.
Lead and support sales and marketing initiatives to increase system awareness and procedure adoption.
Design and implement tailored surgery plans so surgical teams can use the system proficiently and autonomously.
Expand the user base by developing strategic partnerships with Key Opinion Leaders and promoting advanced instruments and accessories.
Support and sell digital solutions and advanced instrumentation, and demonstrate technology platforms to address client needs.
Provide after-hours and weekend support as needed.
Collaborate with hospital executives and surgeons to support and expand robotic surgery programs.
Communicate the value of the da Vinci Surgical System to hospital leaders and facilitate its expansion within their facilities.
Work cross-functionally with Intuitive teams to identify program expansion opportunities and improve product performance based on client feedback.
Build and maintain long-term relationships with healthcare professionals and hospital leadership.
Improve customer satisfaction and retention through post-sale support and client education.
Manage sales administration tasks, including sales activities and expense reports.