Territory Sales Associate

Intuitive•Phoenix, AZ

1d•Onsite

About The Position

The Territory Sales Associate promotes adoption and utilization of Intuitive’s da Vinci Surgical System in the Phoenix, Arizona area through sales initiatives, clinical support, and partnerships with healthcare professionals and hospital leadership. The role develops local sales strategies with the Clinical Sales Manager, supports surgical teams in using the system, and helps expand hospital robotic surgery programs and improve patient outcomes. The associate provides ongoing case support, training, and guidance to surgeons and surgical teams; supports sales and marketing initiatives; and designs tailored surgery plans to enable proficient, autonomous system use. The role also promotes advanced instruments, accessories, and digital solutions, while demonstrating proficiency with technology platforms. It involves building long-term customer relationships, coordinating with hospital executives and surgeons, collaborating across Intuitive teams, and using client feedback to identify opportunities to expand programs and improve products. The position includes administrative work such as sales activities and expense reports, and requires flexibility for after-hours and weekend case support. Candidates must live in or be willing to relocate to the Phoenix, AZ area.

Requirements

Bachelor’s degree.
At least 2 years of outside sales experience.
Ability to work cross-functionally and translate client feedback into actionable product improvements.
Strong customer service orientation and experience in client relationship management.
Proficiency with multiple technology platforms and digital tools.
Ability to maintain a flexible schedule for after-hours and weekend support.
Ability to work across the full spectrum of the hospital, including executive suites and OR support services.
Must live in or be willing to relocate to the Phoenix, AZ area.
Physically capable of being present in the operating room for extended periods to support cases.

Nice To Haves

Knowledge of the operating room environment.
Demonstrated record of sales or leadership success.
Strong ambition and work ethic.
Ability to excel in a high-energy, fast-paced environment.
Excellent interpersonal and communication skills.
Experience in a team-oriented environment and ability to work effectively as part of a cross-functional team.

Responsibilities

Develop and execute a local-market sales strategy with the Clinical Sales Manager to optimize deployment and utilization of the da Vinci Surgical System.
Provide guidance, ongoing case support, and training to key opinion leaders and surgical teams on use of the da Vinci Surgical System.
Lead and support sales and marketing initiatives to increase system awareness and procedure adoption.
Design and implement tailored surgery plans that enable surgical teams to use the system proficiently and autonomously.
Expand the user base by cultivating strategic partnerships with key opinion leaders and promoting advanced instruments and accessories.
Support and sell digital solutions and advanced instrumentation, and demonstrate proficiency with technology platforms.
Provide after-hours and weekend support as needed.
Collaborate with hospital executives and surgeons to support and expand hospital robotic surgery programs.
Communicate the value of the da Vinci Surgical System to hospital leaders and facilitate expansion within their facilities.
Work cross-functionally with Intuitive teams to identify program expansion opportunities and improve product performance based on client feedback.
Build and maintain long-term partnerships with healthcare professionals and hospital leadership.
Improve customer satisfaction and retention through post-sale support and client education best practices.
Manage administrative tasks, including sales activities and expense reports.