Territory Sales Associate

Intuitive•New Haven, CT

3d•$126,140•Remote

About The Position

The Territory Sales Associate (TSA) promotes adoption and utilization of the da Vinci Surgical System within an assigned territory through strategic sales initiatives and partnerships, with the goal of improving patient outcomes. The role develops and executes a local-market sales strategy with the Clinical Sales Manager and supports surgical teams and hospital stakeholders through case support, training, education, and post-sale service. The TSA collaborates with surgeons, hospital executives, key opinion leaders, and Intuitive’s cross-functional teams to expand robotic surgery programs, build lasting customer partnerships, and identify opportunities to improve product performance. The position also supports digital solutions and advanced instrumentation, manages sales-related administrative tasks, and requires flexibility to provide case support outside normal working hours, including evenings and weekends as needed. Candidates must live within or be willing to relocate to the New Haven, Connecticut area. The role is remote and designed to be performed outside the office, with onsite attendance when requested by the leader. The position offers market-competitive compensation, including base pay, commission, benefits, and equity. Listed on-target earnings are $126,140 for Region 1 and $119,000 for Region 2. The position is designated as a day shift and Professional 1 (5) job level. Intuitive or its customers may require current proof of vaccination against certain diseases, including COVID-19, depending on the role.

Requirements

Bachelor’s degree required.
At least 2 years of outside sales experience required.
Ability to work cross-functionally and translate client feedback into actionable product improvements.
Strong customer-service orientation and experience in client relationship management.
Proficiency with multiple technology platforms and digital tools.
Ability to maintain a flexible schedule for after-hours and weekend support.
Ability to work across the full spectrum of a hospital, including the executive suite and OR support services.
Physically capable of being present in the operating room for extended periods to support cases.
Must live within or be willing to relocate to the New Haven, Connecticut area.

Nice To Haves

Knowledge of the operating room environment.
Demonstrated record of sales or leadership success.
Strong ambition and work ethic.
Ability to excel in a high-energy, fast-paced environment.
Excellent interpersonal and communication skills.
Experience in a team-oriented environment and ability to work effectively as part of a cross-functional team.

Responsibilities

Develop and execute a territory sales strategy with the Clinical Sales Manager tailored to the local market to optimize deployment and utilization of the da Vinci Surgical System.
Provide guidance, insights, ongoing case support, and training to key opinion leaders and surgical teams on use of the da Vinci Surgical System.
Lead and support Sales and Marketing initiatives to increase system awareness and procedure adoption.
Design and implement tailored surgery plans to help surgical teams use the system proficiently and autonomously.
Expand the user base by cultivating strategic partnerships with key opinion leaders and promoting advanced instruments and accessories.
Support and sell digital solutions and advanced instrumentation, and demonstrate proficiency with technology platforms to meet client needs.
Provide after-hours and weekend support as needed.
Collaborate with hospital executives and surgeons to support and expand hospital robotic surgery programs.
Communicate the value of the da Vinci Surgical System to hospital leaders and facilitate its expansion within their facilities.
Work cross-functionally with Intuitive teams to identify program expansion opportunities and use client feedback to enhance product performance.
Build and maintain long-term partnerships with healthcare professionals and hospital leadership to support satisfaction and repeat business.
Lead customer satisfaction and retention initiatives through post-sale support and client education.
Manage administrative tasks, including sales activities and expense reports.