Territory Sales Associate

Intuitive•San Francisco, CA

About The Position

The Territory Sales Associate (TSA) promotes adoption and utilization of the da Vinci Surgical System through strategic sales initiatives and partnerships, with the goal of enhancing surgical practices and improving patient outcomes. The role works with the Clinical Sales Manager to develop a local-market strategy, supports surgical teams through case support and training, and helps expand hospital robotic surgery programs. The TSA also supports digital solutions and advanced instrumentation, collaborates across Intuitive to improve product performance based on client feedback, and builds lasting relationships with healthcare professionals and hospital leadership. Candidates must live within or be willing to relocate to the San Francisco Bay Area, California. The position requires a flexible schedule, including after-hours and weekend support as needed, and presence in the operating room for extended periods. Compensation includes base pay, commission, benefits, and equity; on-target earnings are referenced but no amount is provided.

Requirements

Bachelor’s degree.
At least 2 years of outside sales experience.
Ability to work cross-functionally and translate client feedback into actionable product improvements.
Strong customer service orientation and experience in client relationship management.
Proficiency with multiple technology platforms and digital tools.
Ability to maintain a flexible schedule for after-hours and weekend support.
Ability to work across the hospital, including with executive leadership and OR support services.
Physical ability to be present in the operating room for extended periods to support cases.

Nice To Haves

Knowledge of the operating room environment.
Demonstrated record of sales or leadership success.
Strong ambition and work ethic.
Ability to excel in a high-energy, fast-paced environment.
Excellent interpersonal and communication skills.
Experience in a team-oriented environment and demonstrated ability to work effectively as part of a cross-functional team.

Responsibilities

Develop and execute a local-market sales strategy with the Clinical Sales Manager to optimize deployment and utilization of the da Vinci Surgical System.
Provide ongoing case support, training, guidance, and insights to key opinion leaders and surgical teams.
Lead and support Sales and Marketing initiatives to increase system awareness and procedure adoption.
Design and implement tailored surgery plans to help surgical teams use the system proficiently and autonomously.
Expand the user base by developing strategic partnerships with key opinion leaders and promoting advanced instruments and accessories.
Support and sell digital solutions and advanced instrumentation, and demonstrate proficiency with technology platforms.
Provide after-hours and weekend support as needed.
Collaborate with hospital executives and surgeons to support and expand robotic surgery programs.
Communicate the value of the da Vinci Surgical System to hospital leaders and facilitate expansion within their facilities.
Work cross-functionally with Intuitive teams to identify expansion opportunities and improve product performance using client feedback.
Build and maintain long-term relationships with healthcare professionals and hospital leadership.
Improve customer satisfaction and retention through post-sale support and client education.
Manage sales-related administrative tasks, including activity records and expense reports.