Territory Sales and Service Representative

Ecolab•Akron, OH

7d•$58,700 - $88,100•Onsite

About The Position

Ecolab is seeking a Territory Sales and Service Representative for its Institutional team in the Akron, Ohio market. The representative manages an assigned territory and serves as the face of Ecolab, servicing laundry and dish machines, dispensing equipment, and systems while selling solutions to customers. Customers include restaurants, hotels, schools, long-term care facilities, and other organizations. If a territory is not immediately available after training, associates may be assigned a supporting role until one becomes available. This field-based role covers Akron and surrounding areas, including Cuyahoga Falls, Stow, Streetsboro, Aurora, Medina, Kent, and East Cleveland. After a 12-week training program, representatives manage, service, and sell to established customers. Training includes two weeks at Ecolab’s headquarters in Eagan, Minnesota, with the remaining weeks of in-field training. Ecolab arranges and pays for travel and certain travel-related expenses for the headquarters portion; associates must have acceptable identification for air travel. The role involves independent territory and schedule management, customer visits, equipment maintenance and installation, inventory control, and emergency customer support. Generally, one in eight weekends is required, depending on business demand. Overnight availability, emergency assistance at night, on weekends and holidays, and overtime may also be required. The role requires driving a company vehicle, with pre-employment and ongoing motor vehicle record checks to determine eligibility.

Requirements

High school diploma or equivalent.
At least 2 years of sales, mechanical service, customer service, food service, or hospitality industry-related experience.
Availability to work overnight shifts and provide emergency assistance, which may occur at night, on weekends, and over holidays.
Current and valid driver's license with no restrictions.
Ability to lift 50 pounds, push and pull, stand, bend and stoop, work in confined spaces, and distinguish color; tools may be accommodated.
Availability to work overtime.
Ability to meet company vehicle driving eligibility requirements, which include pre-employment and ongoing motor vehicle record checks.
No immigration sponsorship is available for this position.

Nice To Haves

Associate’s degree or other advanced training or certifications.
Previous mechanical problem-solving experience, such as plumbing, electrical, HVAC, or other mechanical experience in food service, laundry, housekeeping, hospitality, or pool and spa industries.

Responsibilities

Conduct customer visits using tools and technology, including tablet and mobile phone apps, and recommend programs and solutions.
Communicate Ecolab’s value to customers, meet their needs, and grow sales within existing accounts.
Perform preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems.
Provide emergency service to existing customers by phone or in person as needed.
Assist with installation of equipment and solutions.
Demonstrate safe equipment use and ensure customer operations are fully functional.
Manage equipment, parts, and inventory to control costs.
Manage, service, and sell to established customers in an assigned territory.
Drive a company vehicle as required to perform job duties.

Benefits

Medical, dental, and vision benefits.
Matching 401(k).
Company-paid pension.
Stock purchase plan.
Paid parental leave.
Select discounted childcare resources.
Opportunity for tuition reimbursement.
Paid training program, including paid travel time.
Company service vehicle and cell phone for business use; fuel, drive time to customer sites, and vehicle service maintenance time are paid.
Growth and development opportunities toward careers in service, sales, or management.