Territory Sales and Service Representative

Ecolab•Salem, VA

7d•$55,700 - $83,700•Onsite

About The Position

Ecolab is seeking a Territory Sales and Service Representative for the Blacksburg, Virginia market. This field-based role serves as the face of Ecolab in an assigned territory, managing customer relationships, servicing laundry and dish machines and dispensing equipment, and selling solutions to established customers such as restaurants, hotels, schools, and long-term care facilities. The territory may include Blacksburg, Salem, Virginia, and surrounding areas. If a territory is not immediately available, the associate may be assigned a supporting role until one becomes available. The role combines customer visits and sales with preventative and corrective equipment maintenance, installation assistance, demonstrations of safe equipment use, emergency customer service, and management of parts and inventory. Associates work independently and manage their monthly schedules, with access to company tools, technology, a service vehicle, and a cell phone. Ecolab provides a 12-week training program, including two weeks at its headquarters in Eagan, Minnesota and the remaining weeks of in-field training. The company arranges and pays for travel and certain related expenses for the headquarters training. The position generally requires one weekend in 11, depending on business demand. Associates must be available for overnight work and emergency assistance, which may occur at night, on weekends, and over holidays, and must be available for overtime. The position requires driving a company vehicle, with pre-employment and ongoing motor vehicle record checks. Ecolab states that immigration sponsorship is not available for this position.

Requirements

High school diploma or equivalent.
At least 2 years of experience in sales, mechanical service, customer service, food service, or a hospitality-related industry.
Availability to work overnight shifts and provide emergency assistance, potentially at night, on weekends, and over holidays.
Current, valid, unrestricted driver’s license.
Ability to lift 50 pounds.
Ability to push and pull.
Ability to stand, bend, and stoop.
Ability to work in confined spaces.
Ability to distinguish colors; tools may be accommodated.
Availability to work overtime.
Ability to drive a company vehicle as required; pre-employment and ongoing motor vehicle record checks are conducted to determine eligibility.
Ability to travel for training, including two of 12 weeks at Ecolab headquarters in Eagan, Minnesota; proper documentation for air travel is required.

Nice To Haves

Associate’s degree or other advanced training or certifications.
Previous mechanical problem-solving experience, such as plumbing, electrical, HVAC, or mechanical experience in food service, laundry, housekeeping, hospitality, or pool and spa industries.

Responsibilities

Use tools and technology, including tablet and mobile phone applications, during customer visits and recommend programs and solutions.
Communicate Ecolab’s value to customers, address their needs, and grow sales within existing customer accounts.
Conduct preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems.
Provide emergency service to existing customers by phone or in person as needed.
Assist with installation of equipment and solutions.
Demonstrate safe equipment use and help ensure customer operations are functional.
Manage equipment, parts, and inventory to control costs.
Manage, service, and sell to established customers within an assigned territory.

Benefits

Medical insurance.
Dental insurance.
Vision insurance.
401(k) matching.
Company-paid pension.
Stock purchase plan.
Paid parental leave.
Select discounted childcare resources.
Tuition reimbursement opportunity.
Company service vehicle and cell phone for business use.
Fuel, drive time to customer sites, and vehicle service maintenance time are paid.
Paid training, including paid travel time.