Territory Sales and Service Representative

Ecolab Inc.•Orlando, OH

7d•$58,700 - $88,100•Onsite

About The Position

Ecolab is seeking a Territory Sales and Service Representative for the Orlando, Florida market. This field-based position manages an assigned territory and serves as the face of Ecolab by servicing laundry and dish machines, dispensing equipment and systems, and selling solutions to customers. Customers include restaurants, hotels, schools, long-term care facilities, and other establishments. In some cases, associates may initially support the team until a territory assignment becomes available. The role combines customer relationship management, sales, equipment maintenance, and installation support. Representatives use tools and technology to recommend programs and solutions, communicate Ecolab’s value, and grow sales in existing accounts. They also perform preventative and corrective maintenance, provide emergency customer assistance, demonstrate safe equipment use, and manage parts and inventory. The position includes a 12-week initial training program, with two weeks at Ecolab’s corporate headquarters in Eagan, Minnesota, and the remaining training weeks in the field. Ecolab arranges and pays for travel and certain related expenses. The role generally requires working one in seven weekends based on business demand, and availability for overnight shifts, emergency assistance at night, weekends and holidays, and overtime. A company service vehicle and cell phone are provided for business use.

Requirements

High school diploma or equivalent.
At least 2 years of experience in sales, mechanical service, customer service, food service, or a hospitality-related industry.
Availability to work overnight shifts and provide emergency assistance, which may occur at night, on weekends, and over holidays.
Current and valid driver’s license with no restrictions.
Ability to lift 50 pounds.
Ability to push and pull, stand, bend, and stoop, and work in confined spaces.
Ability to distinguish colors; tools may be accommodated.
Availability to work overtime.
Ability to drive a company vehicle as required; pre-employment and ongoing motor vehicle record checks determine eligibility.
Proper documentation to fly, such as a Real ID or another acceptable form of identification, for required training travel.
No immigration sponsorship is available for this position.

Nice To Haves

Associate’s degree or other advanced training or certifications.
Previous mechanical problem-solving experience, such as plumbing, electrical, HVAC, or other mechanical experience, in food service, laundry, housekeeping, hospitality, or pool and spa industries.

Responsibilities

Use tools and technology, including tablet and mobile phone apps, during customer visits to recommend programs and solutions.
Communicate Ecolab’s value to customers, meet their needs, and grow sales within existing accounts.
Perform preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems.
Provide emergency service to existing customers by phone or in person as needed.
Assist with installation of equipment and solutions.
Demonstrate safe equipment use and ensure customer operations are fully functional.
Manage equipment, parts, and inventory to control costs.
Manage, service, and sell to established customers within an assigned territory.

Benefits

Medical insurance.
Dental insurance.
Vision insurance.
401(k) matching.
Company-paid pension.
Stock purchase plan.
Paid parental leave.
Select discounted childcare resources.
Tuition reimbursement opportunity.
Paid training, including paid travel time.
Company service vehicle and cell phone for business use; fuel and drive time to customer sites are paid.
Paid time for service maintenance on the company vehicle.
Comprehensive and market-competitive benefits package.