Territory Sales and Service Representative

Ecolab•Allentown, PA

6d•Onsite

About The Position

Ecolab is seeking a Territory Sales and Service Representative for the Bethlehem, Pennsylvania market. The representative serves as the face of Ecolab, managing an assigned territory, servicing laundry and dish machines, dispensing equipment and systems, and selling solutions that help customers maintain clean, safe, and healthy environments. After an initial training program, the representative manages, services, and sells to established customers such as restaurants, hotels, schools, and long-term care facilities. If a territory is not immediately available, the associate may be assigned a supporting role until one becomes available. This is a field-based role. Training lasts 12 weeks, including two weeks at Ecolab’s corporate headquarters in Eagan, Minnesota, with the remaining training conducted in the field. Ecolab arranges and pays for travel and certain related expenses for the headquarters training. The role generally requires working one weekend in seven, based on business demand, and availability for overnight shifts and emergency assistance at night, on weekends, and over holidays. The position offers an independent work environment, access to company tools and technology, a company service vehicle and cell phone for business use, and paid training. Ecolab pays for fuel, drive time to customer sites, and time for service maintenance on the vehicle. The listed total compensation range is $58,700–$88,100, including base pay and target incentive based on performance and plan terms.

Requirements

High school diploma or equivalent/GED.
At least 2 years of sales, mechanical service, customer service, food service, or hospitality industry-related experience.
Availability to work overnight shifts and provide emergency assistance, which may occur at night, on weekends, and over holidays.
Current and valid driver’s license with no restrictions.
Ability to lift 50 lbs.
Ability to push and pull.
Ability to stand, bend, and stoop.
Ability to work in confined spaces.
Ability to distinguish color; tools may be accommodated.
Availability to work overtime.
Ability to drive a company vehicle as required; pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility.
Proper documentation to fly, such as a Real ID or another acceptable form of identification, for required training travel.
No immigration sponsorship is available for this position.

Nice To Haves

Associate’s degree, other advanced education, or certifications.
Previous mechanical problem-solving experience, such as plumbing, electrical, HVAC, or other mechanical experience in industries related to food service, laundry, housekeeping, hospitality, or pool and spa.

Responsibilities

Conduct customer visits using tools and technology, including tablet and mobile phone apps, and recommend programs and solutions.
Communicate Ecolab’s value to customers to meet their needs and grow sales within existing accounts.
Perform preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems.
Provide emergency service to existing customers by phone or in person as needed.
Assist with installing equipment and solutions.
Demonstrate safe equipment use and help ensure customers’ operations are fully functional.
Manage equipment, parts, and inventory to control costs.
Manage, service, and sell to established customers within an assigned territory.

Benefits

Medical insurance.
Dental insurance.
Vision insurance.
Matching 401(k).
Company-paid pension.
Stock purchase plan.
Paid parental leave.
Select discounted childcare resources.
Tuition reimbursement.
Paid training, including paid travel time.
Company service vehicle and cell phone for business use.
Fuel, drive time to customer sites, and vehicle service maintenance time are paid.