Territory Sales and Service Representative

Ecolab•Memphis, TN

12d•$55,700 - $83,700•Onsite

About The Position

Ecolab is seeking a Territory Sales and Service Representative for the Memphis, Tennessee market. This field-based role serves as the face of Ecolab, managing an assigned territory and servicing laundry and dish machines, dispensing equipment, and related systems while selling solutions to customers. Customers include restaurants, hotels, schools, long-term care facilities, and other institutional accounts. The role focuses on helping customers maintain safe, efficient operations and achieve cleaner, safer, and healthier environments. Following an initial training program, the representative manages, services, and sells to established customers. Training lasts 12 weeks, including two weeks at Ecolab’s headquarters in Eagan, Minnesota and the remaining weeks in the field. Ecolab arranges and pays for travel and certain related expenses. If a territory is not immediately available, an associate may work in a supporting role until an assignment becomes available. This is an independent work environment in which the representative manages a monthly schedule. The job includes a weekend rotation, generally one in seven weekends depending on business demand, and requires availability for overnight shifts, emergency assistance, holidays, and overtime. The representative receives a company service vehicle and cell phone for business use; Ecolab pays for fuel, drive time to customer sites, and vehicle service-maintenance time.

Requirements

High school diploma or equivalent.
At least 2 years of sales, mechanical service, customer service, food service, or hospitality industry-related experience.
Availability to work overnight shifts and provide emergency assistance, which may occur at night, on weekends, and over holidays.
Current and valid driver’s license with no restrictions.
Ability to lift 50 pounds.
Ability to push and pull, and to stand, bend, and stoop.
Ability to work in confined spaces.
Ability to distinguish colors; tools may be accommodated.
Availability to work overtime.
Ability to drive a company vehicle as required; pre-employment and ongoing motor vehicle record checks determine eligibility.
No immigration sponsorship is available for this position.

Nice To Haves

Associate’s degree or other advanced training or certifications.
Previous mechanical problem-solving experience, such as plumbing, electrical, HVAC, or mechanical experience, in food service, laundry, housekeeping, hospitality, or pool and spa-related industries.

Responsibilities

Use tools and technology, including tablet and mobile phone apps, during customer visits to recommend tailored programs and solutions.
Communicate Ecolab’s total value to customers, meet their needs, and grow sales within existing accounts.
Perform preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems.
Provide emergency service to existing customers by phone or in person as needed.
Assist with installation of equipment and solutions.
Demonstrate safe equipment use and help ensure customer operations are fully functional.
Manage equipment, parts, and inventory to control costs.
Manage an assigned territory and service and sell to established customers.

Benefits

Medical, dental, and vision benefits.
Matching 401(k).
Company-paid pension.
Stock purchase plan.
Paid parental leave.
Select discounted childcare resources.
Tuition reimbursement opportunity.
Paid training program, including paid travel time.
Company service vehicle and cell phone for business use.
Ecolab pays for fuel, drive time to customer sites, and time for service maintenance on the vehicle.