Territory Sales and Service Representative

Ecolab•Orlando, FL

6d•Onsite

About The Position

Ecolab is seeking a Territory Sales and Service Representative for its Orlando, Florida market. The role represents Ecolab in an assigned territory, managing customer relationships and servicing laundry and dish machines, dispensing equipment, and related systems while selling solutions that help customers maintain clean, safe, and healthy environments. Customers include restaurants, hotels, schools, long-term care facilities, and other institutions. This field-based position includes customer visits, equipment maintenance and installation support, emergency service, and management of equipment, parts, and inventory. After an initial training program, the representative manages, services, and sells to established customers in an assigned territory. If a territory is not immediately available, the employee may be assigned a supporting role until one becomes available. The 12-week training program includes two weeks at Ecolab’s corporate headquarters in Eagan, Minnesota, with the remaining training conducted in the field. Ecolab arranges and pays for travel and certain travel-related expenses. The role generally requires one weekend in seven, based on business demand, and availability for overnight shifts, emergency assistance, holidays, and overtime.

Requirements

High school diploma or equivalent.
At least 2 years of experience in sales, mechanical service, customer service, food service, or a hospitality-related industry.
Availability to work overnight shifts and provide emergency assistance, including at night, on weekends, and over holidays.
Current and valid unrestricted driver’s license.
Ability to lift 50 pounds.
Ability to push and pull, stand, bend, stoop, and work in confined spaces.
Ability to distinguish color; tools may be accommodated.
Availability to work overtime.
Ability to drive a company vehicle as required; pre-employment and ongoing motor vehicle record checks determine eligibility.

Nice To Haves

Associate’s degree or other advanced training or certifications.
Previous mechanical problem-solving experience, such as plumbing, electrical, HVAC, or mechanical experience in food service, laundry, housekeeping, hospitality, or pool and spa industries.

Responsibilities

Use tools and technology, including tablet and mobile phone apps, during customer visits to recommend programs and solutions.
Communicate Ecolab’s value to customers, meet their needs, and grow sales within existing accounts.
Perform preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems.
Provide emergency service to existing customers by phone or in person as needed.
Assist with installation of equipment and solutions.
Demonstrate safe equipment use and help ensure customers’ operations are fully functional.
Manage equipment, parts, and inventory to control costs.

Benefits

Medical, dental, and vision benefits.
Matching 401(k).
Company-paid pension.
Stock purchase plan.
Paid parental leave.
Select discounted childcare resources.
Tuition reimbursement opportunity.
Company service vehicle and cell phone for business use.
Paid training, including paid travel time.
Ecolab pays for fuel, drive time to customer sites, and time for service maintenance on the vehicle.