Territory Sales and Service Representative

Ecolab Inc.•Billings, OH

13d•$58,700 - $88,100•Onsite

About The Position

Ecolab is seeking a Territory Sales and Service Representative for the Billings, Montana market. This field-based role manages an assigned territory, services laundry and dish machines, dispensing equipment and systems, and sells solutions to established customers including restaurants, hotels, schools, and long-term care facilities. The representative serves as the face of Ecolab, helping customers maintain safe, clean, and efficient operations. If a territory is not immediately available, the associate may work in a supporting role until one becomes available. The position involves travel around Billings, Columbus, and Red Lodge, Montana, and Cody and Powell, Wyoming. Initial training lasts 12 weeks, including two weeks at Ecolab’s headquarters in Eagan, Minnesota, with the remaining training conducted in the field. Ecolab arranges and pays for travel and certain related expenses. After training, the representative manages, services, and sells to customers within the assigned territory. Generally, one in two weekends is required based on business demand, and the role requires availability for overnight work and emergency assistance, including nights, weekends, and holidays. The role offers independent management of a monthly schedule, company-provided service vehicle and cell phone for business use, paid fuel and drive time to customer sites, and paid vehicle service-maintenance time. The position includes an award-winning paid training program and opportunities to pursue a career path in service, sales, or management.

Requirements

High school diploma or equivalent.
At least 2 years of experience in sales, mechanical service, customer service, food service, or a hospitality-related industry.
Availability to work overnight shifts and provide emergency assistance, which may occur at night, on weekends, and over holidays.
Current, valid, unrestricted driver’s license.
Ability to lift 50 pounds, push and pull, stand, bend and stoop, and work in confined spaces.
Ability to distinguish colors; tools may be accommodated.
Availability to work overtime.
Ability to drive a company vehicle as required; pre-employment and ongoing motor vehicle record checks determine eligibility.
Proper documentation to fly, such as a Real ID or another acceptable form of identification, for required training travel.
No immigration sponsorship is available for this position.

Nice To Haves

Associate’s degree or other advanced training or certifications.
Previous mechanical problem-solving experience, such as plumbing, electrical, HVAC, or other mechanical experience in food service, laundry, housekeeping, hospitality, or pool and spa industries.

Responsibilities

Conduct customer visits using tools and technology, including tablet and mobile phone apps, and recommend programs and solutions.
Communicate Ecolab’s value to customers, meet their needs, and grow sales within existing accounts.
Perform preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems.
Provide emergency service to existing customers by phone or in person as needed.
Assist with the installation of equipment and solutions.
Demonstrate safe equipment use and ensure customers’ operations are fully functional.
Manage equipment, parts, and inventory to control costs.
Manage, service, and sell to established customers within an assigned territory.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) matching
Company-paid pension
Stock purchase plan
Paid parental leave
Select discounted childcare resources
Tuition reimbursement
Paid training, including paid travel time
Company service vehicle and cell phone for business use
Fuel, drive time to customer sites, and vehicle service-maintenance time are paid