Territory Sales and Service Representative

Ecolab Inc.•Reno, NV

4d•$61,700 - $92,500•Onsite

About The Position

Ecolab is seeking a Territory Sales and Service Representative for the Reno, Nevada market. This field-based role manages an assigned territory and serves as Ecolab’s customer-facing representative. After an initial training program, the representative manages, services, and sells to established customers such as restaurants, hotels, schools, and long-term care facilities. If a territory is not immediately available, the associate may be assigned a supporting role until one becomes available. The role combines sales and customer service with technical maintenance of laundry and dish machines, dispensing equipment, and related systems. The representative recommends customer-specific programs and solutions, resolves equipment issues, assists with installations, demonstrates safe equipment use, and manages parts and inventory. The position includes a 12-week training program, with two weeks at Ecolab’s headquarters in Eagan, Minnesota and the remaining weeks of in-field training. Ecolab arranges and pays for travel and certain travel-related expenses during the headquarters training. The position generally requires one weekend in seven, depending on business demand, and availability for overnight work and emergency assistance at night, on weekends, or over holidays. Overtime may be required. The associate must have a current, unrestricted driver’s license and drive a company vehicle as needed. The role involves lifting up to 50 pounds, pushing and pulling, standing, bending, stooping, and working in confined spaces.

Requirements

High school diploma or equivalent.
At least 2 years of experience in sales, mechanical service, customer service, food service, or a related hospitality industry.
Availability to work overnight shifts and provide emergency assistance, which may occur at night, on weekends, and over holidays.
Current and valid driver’s license with no restrictions.
Availability to work overtime.
Ability to lift 50 pounds, push and pull, stand, bend, stoop, and work in confined spaces.
Ability to distinguish colors; tools may be accommodated.
Ability to drive a company vehicle as required, subject to pre-employment and ongoing motor vehicle record checks.
No immigration sponsorship is available for this position.

Nice To Haves

Associate’s degree or other advanced training or certifications.
Mechanical problem-solving experience, such as plumbing, electrical, HVAC, or other mechanical experience in food service, laundry, housekeeping, hospitality, or pool and spa industries.

Responsibilities

Use tools and technology, including tablet and mobile phone apps, during customer visits and recommend tailored programs and solutions.
Communicate Ecolab’s value to customers, meet their needs, and grow sales within existing accounts.
Perform preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems.
Provide emergency service to existing customers by phone or in person as needed.
Assist with installation of equipment and solutions.
Demonstrate safe equipment use and ensure customer operations are fully functional.
Manage equipment, parts, and inventory to control costs.
Manage, service, and sell to established customers within an assigned territory.

Benefits

Medical, dental, and vision coverage.
401(k) matching and company-paid pension.
Stock purchase plan.
Paid parental leave.
Discounted childcare resources and caregiver services.
Vacation and holidays.
Life insurance, accident insurance, critical illness insurance, and hospital indemnity insurance.
Auto insurance, home insurance, pet insurance, and identity theft protection.
Short-term and long-term disability coverage.
Retirement health care benefits and short-term incentives.
Adoption assistance.
Group legal services and employee assistance program.
Employee discount program.
Education assistance program and tuition reimbursement opportunity.
Potential access to on-site childcare and fitness facilities at select locations.
Paid training, including paid travel time during the training program.
Company service vehicle and cell phone for business use; fuel, drive time to customer sites, and vehicle service-maintenance time are paid.