Territory Sales and Service Representative

Ecolab•Reno, NV
•$61,700 - $92,500•Onsite

About The Position

Ecolab is hiring a Territory Sales and Service Representative for the Reno, Nevada market. The role serves as the face of Ecolab, managing an assigned territory and established customer accounts across restaurants, hotels, schools, long-term care facilities, and other institutions. The representative services laundry and dish machines, dispensing equipment, and related systems, while selling solutions that support cleaner, safer, and healthier environments. This is a field-based position covering Reno and surrounding areas. The representative conducts customer visits using tools such as tablet and mobile phone apps, recommends programs and solutions, performs preventative and corrective maintenance, assists with equipment installation, and provides emergency customer assistance when needed. The role also includes demonstrating safe equipment use and managing equipment, parts, and inventory. The initial 12-week training program includes two weeks at Ecolab’s headquarters in Eagan, Minnesota, with the remaining training conducted in the field. Ecolab arranges and pays for travel and certain travel-related expenses. After training, the representative manages, services, and sells to customers in an assigned territory. If a territory is not immediately available, the associate may work in a supporting role until one becomes available. The position generally requires working one in seven weekends, depending on business demand, and availability for overnight shifts, emergency assistance, holidays, and overtime.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of sales, mechanical service, customer service, food service, or hospitality industry-related experience.
  • Availability to work overnight shifts and provide emergency assistance, including at night, on weekends, and over holidays.
  • Current and valid unrestricted driver’s license.
  • Ability to lift 50 pounds, push and pull, stand, bend, stoop, and work in confined spaces.
  • Ability to distinguish color; tools may be accommodated.
  • Availability to work overtime and drive a company vehicle as required.
  • Proper documentation to fly, such as a Real ID or other acceptable identification, for required training travel.
  • No immigration sponsorship is available for this position.

Nice To Haves

  • Associate’s degree or other advanced training or certifications.
  • Previous mechanical problem-solving experience, such as plumbing, electrical, HVAC, or mechanical experience in food service, laundry, housekeeping, hospitality, or pool and spa-related industries.

Responsibilities

  • Conduct customer visits using tools and technology, including tablet and mobile phone apps, and recommend programs and solutions.
  • Communicate Ecolab’s value to customers, meet their needs, and grow sales within existing accounts.
  • Perform preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems.
  • Provide emergency assistance to existing customers by phone or in person as needed.
  • Assist with installing equipment and solutions.
  • Demonstrate safe equipment use and help ensure customers’ operations are fully functional.
  • Manage equipment, parts, and inventory to control costs.
  • Manage, service, and sell to established customers within an assigned territory.

Benefits

  • Medical, dental, and vision coverage.
  • Matching 401(k) and company-paid pension.
  • Stock purchase plan.
  • Paid parental leave.
  • Select discounted childcare resources and caregiver services.
  • Vacation and paid holidays.
  • Adoption assistance.
  • Short- and long-term disability coverage.
  • Life, accident, critical illness, and hospital indemnity insurance.
  • Pet insurance, auto insurance, home insurance, and identity theft protection.
  • Retirement health care benefits.
  • Short-term incentives.
  • Group legal services and employee assistance program.
  • Employee discount program.
  • Education assistance program and tuition reimbursement opportunity.
  • Potential access to on-site childcare and fitness facilities at select locations.
  • Company service vehicle and cell phone for business use; fuel, drive time to customer sites, and vehicle service maintenance time are paid.
  • Paid training, including paid travel time.
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