Territory Sales and Service Representative

Ecolab Inc.•Kansas City, OH

6d•$58,700 - $88,100•Onsite

About The Position

Ecolab is seeking a Territory Sales and Service Representative for the St. Joseph, Missouri market. This field-based role serves as the face of Ecolab, managing an assigned territory and servicing laundry and dish machines, dispensing equipment, and systems while selling solutions to customers. Customers include restaurants, hotels, schools, long-term care facilities, and others in the hospitality, foodservice, commercial, education, government, and related sectors. Where an immediate territory assignment is unavailable, associates may serve in a supporting role until one becomes available. The representative conducts customer visits using digital tools, recommends programs and solutions, grows sales within existing accounts, and performs preventative and corrective equipment maintenance. The role also includes emergency customer assistance, help with equipment installation, safe-use demonstrations, and management of equipment, parts, and inventory. The position covers St. Joseph, Missouri; Kansas City, Kansas; and surrounding areas. The initial training program lasts 12 weeks, including two weeks at Ecolab's headquarters in Eagan, Minnesota, with the remaining training in the field. Ecolab arranges and pays for travel and certain related expenses. The role generally requires one weekend in four, depending on business demand, and availability for overnight shifts, emergency assistance, holidays, and overtime. Associates manage their monthly schedules in an independent work environment and receive a company service vehicle and cell phone for business use. The position includes an award-winning paid training program and opportunities to develop a career in service, sales, or management.

Requirements

High school diploma or equivalent.
At least 2 years of sales, mechanical service, customer service, food service, or hospitality industry-related experience.
Availability to work overnight shifts and provide emergency assistance, which may occur at night, on weekends, and over holidays.
Current, valid, unrestricted driver's license.
Ability to lift 50 pounds, push and pull, stand, bend, stoop, and work in confined spaces.
Ability to distinguish colors; tools may be accommodated.
Availability to work overtime.
Ability to drive a company vehicle as required; pre-employment and ongoing motor vehicle record checks determine eligibility.
Proper documentation to fly, such as a Real ID or other acceptable identification, for required training travel.
No immigration sponsorship is available for this position.

Nice To Haves

Associate's degree or other advanced training or certifications.
Mechanical problem-solving experience, such as plumbing, electrical, HVAC, or other mechanical experience, in industries related to food service, laundry, housekeeping, hospitality, or pool and spa.

Responsibilities

Conduct customer visits using tools and technology, including tablet and mobile phone apps, and recommend tailored programs and solutions.
Communicate Ecolab's value to customers, meet their needs, and grow sales within existing customer accounts.
Perform preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems.
Provide emergency service to existing customers by phone or in person as needed.
Assist with installation of equipment and solutions.
Demonstrate safe equipment use and ensure customers' operations are functional.
Manage equipment, parts, and inventory to control costs.
Manage and service established customers within an assigned territory.

Benefits

Medical insurance.
Dental insurance.
Vision insurance.
Matching 401(k).
Company-paid pension.
Stock purchase plan.
Paid parental leave.
Select discounted childcare resources.
Tuition reimbursement opportunity.
Paid training, including paid travel time.
Company service vehicle and cell phone for business use; fuel, drive time to customer sites, and vehicle service-maintenance time are paid.