Territory Sales and Service Representative

Ecolab Inc.•Blacksburg, OH

8d•$55,700 - $83,700•Onsite

About The Position

Ecolab is seeking a Territory Sales and Service Representative for the Blacksburg, Virginia market. The representative serves as the face of Ecolab and manages an assigned territory, servicing laundry and dish machines, dispensing equipment and systems, and selling solutions to customers. Customers include restaurants, hotels, schools, long-term care facilities, and other establishments. The role combines customer visits and sales with preventative and corrective equipment maintenance, installation assistance, emergency support, and management of equipment, parts, and inventory. This is a field-based position covering Blacksburg, Salem, Virginia, and surrounding areas. The position includes a 12-week training program, with two weeks at Ecolab’s headquarters in Eagan, Minnesota, and the remainder as in-field training. Ecolab arranges and pays for travel and certain related expenses. After initial training, the representative serves established customers in an assigned territory; if a territory is not immediately available, the associate may be assigned a supporting role until one becomes available. Generally, one weekend in eleven is required based on business demand.

Requirements

High school diploma or equivalent.
At least 2 years of experience in sales, mechanical service, customer service, food service, or a hospitality-related industry.
Availability to work overnight shifts and provide emergency assistance, which may occur at night, on weekends, and over holidays.
Current and valid, unrestricted driver’s license.
Ability to lift 50 pounds.
Ability to push and pull, stand, bend, stoop, and work in confined spaces.
Ability to distinguish color; tools may be accommodated.
Availability to work overtime.
Ability to drive a company vehicle as required; pre-employment and ongoing motor vehicle record checks determine eligibility.
Must have appropriate documentation to fly during training, such as a Real ID or other acceptable identification.

Nice To Haves

Associate’s degree or other advanced training or certifications.
Mechanical problem-solving experience, such as plumbing, electrical, HVAC, or other mechanical experience, in industries related to food service, laundry, housekeeping, hospitality, or pool and spa.

Responsibilities

Use tools and technology, including tablet and mobile phone apps, during customer visits to recommend tailored programs and solutions.
Communicate Ecolab’s value to customers, meet their needs, and grow sales within existing accounts.
Perform preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems.
Provide emergency service to existing customers by phone or in person as needed.
Assist with installing equipment and solutions.
Demonstrate safe equipment use and ensure customer operations are fully functional.
Manage equipment, parts, and inventory to control costs.
Manage, service, and sell to established customers within an assigned territory.

Benefits

Medical, dental, and vision benefits.
401(k) matching.
Company-paid pension.
Stock purchase plan.
Paid parental leave.
Select discounted childcare resources.
Tuition reimbursement opportunity.
Paid training, including paid travel time.
Company service vehicle and cell phone for business use.
Fuel, drive time to customer sites, and vehicle service maintenance time are paid.