Territory Sales and Service Representative

Ecolab•Reno, NV
•$61,700 - $92,500•Onsite

About The Position

Ecolab is seeking a Territory Sales and Service Representative for the Reno, Nevada market. This field-based role serves as the face of Ecolab in an assigned territory, managing established customer relationships and servicing and selling solutions to customers such as restaurants, hotels, schools, and long-term care facilities. The representative services laundry and dish machines, dispensing equipment, and related systems, and recommends solutions that support clean, safe, and healthy environments. The position involves independent territory management, customer visits, sales growth, preventative and corrective maintenance, emergency assistance, equipment installation, safe-use demonstrations, and inventory management. The role may require travel around Reno and surrounding areas. Training lasts 12 weeks, including two weeks at Ecolab's headquarters in Eagan, Minnesota, with the remaining training conducted in the field. Ecolab arranges and pays for travel and certain related expenses. Where a territory is not immediately available after training, associates may be assigned a supporting role until one becomes available.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of experience in sales, mechanical service, customer service, food service, or a hospitality-related industry.
  • Availability to work overnight shifts and provide emergency assistance, which may occur at night, on weekends, and over holidays.
  • Current, valid, unrestricted driver's license.
  • Ability to lift 50 pounds, push and pull, stand, bend, stoop, and work in confined spaces.
  • Ability to distinguish colors; tools may be accommodated.
  • Availability to work overtime.
  • Ability to drive a company vehicle as required; pre-employment and ongoing motor vehicle record checks are conducted to determine eligibility.
  • Proper documentation for air travel during training, such as a Real ID or other acceptable identification.
  • No immigration sponsorship is available for this position.

Nice To Haves

  • Associate's degree or other advanced training or certifications.
  • Previous mechanical problem-solving experience, such as plumbing, electrical, HVAC, or other mechanical experience, in food service, laundry, housekeeping, hospitality, or pool and spa industries.

Responsibilities

  • Use tools and technology, including tablet and mobile phone apps, during customer visits to recommend tailored programs and solutions.
  • Communicate Ecolab's value to customers, meet their needs, and grow sales within existing accounts.
  • Perform preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems.
  • Provide emergency service to existing customers by phone or in person as needed.
  • Assist with installation of equipment and solutions.
  • Demonstrate safe equipment use and ensure customer operations are fully functional.
  • Manage equipment, parts, and inventory to control costs.
  • Manage, service, and sell to established customers within an assigned territory.

Benefits

  • Medical, dental, and vision coverage.
  • Matching 401(k), company-paid pension, and retirement health care benefits.
  • Company stock purchase plan and employee stock purchase plans for full-time associates.
  • Paid parental leave and adoption assistance.
  • Discounted childcare and caregiver services, with on-site childcare available at select locations.
  • Education assistance program and tuition reimbursement opportunity.
  • Life, accident, critical illness, hospital indemnity, auto, home, and pet insurance.
  • Short-term and long-term disability insurance.
  • Short-term incentives.
  • Vacation (12 days) and holidays.
  • Group legal services, employee assistance program, and employee discount program.
  • On-site fitness facilities may be available at select locations.
  • Company service vehicle and cell phone for business use, with fuel, drive time to customer sites, and vehicle service-maintenance time paid.
  • Paid training, including paid travel time.
  • Company-provided personal protective equipment and safety training.
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