Territory Sales and Service Representative

Ecolab • Blacksburg, VA

6d • Onsite

About The Position

Ecolab is seeking a Territory Sales and Service Representative for the Blacksburg, Virginia market. This field-based role serves as the face of Ecolab and manages an assigned territory, servicing laundry and dish machines, dispensing equipment and systems, and selling solutions to customers. After initial training, the representative manages, services, and sells to established customers such as restaurants, hotels, schools, and long-term care facilities. If a territory is not immediately available, associates may be assigned a supporting role until one becomes available.

The position includes a 12-week training program: two weeks at Ecolab’s corporate headquarters in Eagan, Minnesota, and the remaining weeks in field training. Ecolab arranges and pays for travel and certain travel-related expenses. The role generally requires one weekend in eleven, depending on business demand, and availability for overnight shifts, emergency assistance, weekends, holidays, and overtime.

The role offers an independent work environment, a company service vehicle and cell phone for business use, paid training and travel time, and opportunities to pursue a longer-term career path in service, sales, or management. The stated total compensation range is $55,700–$83,700, including base pay and target incentive based on performance.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience in sales, mechanical service, customer service, or the food service or hospitality industry.
• Availability to work overnight shifts and provide emergency assistance, which may occur at night, on weekends, or over holidays.
• Current, valid, unrestricted driver’s license.
• Ability to lift 50 pounds.
• Ability to push and pull, stand, bend, and stoop, and work in confined spaces.
• Ability to distinguish colors; tools may be accommodated.
• Availability to work overtime.
• Meet eligibility requirements to drive a company vehicle; pre-employment and ongoing motor vehicle record checks will be conducted.
• No immigration sponsorship is available for this position.

Nice To Haves

• Associate’s degree or other advanced training or certifications.
• Previous mechanical problem-solving experience, such as plumbing, electrical, HVAC, or mechanical experience, in industries related to food service, laundry, housekeeping, hospitality, or pool and spa.

Responsibilities

• Use tools and technology, including tablet and mobile phone apps, during customer visits and recommend programs and solutions.
• Communicate Ecolab’s value to customers, meet their needs, and grow sales within existing accounts.
• Perform preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems.
• Provide emergency assistance to existing customers by phone or in person, as needed.
• Assist in installing equipment and solutions.
• Demonstrate safe equipment use and help ensure customer operations are functional.
• Manage equipment, parts, and inventory to control costs.
• Manage, service, and sell to established customers within an assigned territory.
• Drive a company vehicle as required to perform job duties.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Matching 401(k)
• Company-paid pension
• Stock purchase plan
• Paid parental leave
• Select discounted childcare resources
• Tuition reimbursement opportunity
• Paid training, including paid travel time
• Company service vehicle and cell phone for business use
• Fuel, drive time to customer sites, and time for service maintenance on the vehicle are paid
• Growth and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED