Territory Sales and Service Representative

Ecolab•Akron, OH

8d•Onsite

About The Position

Ecolab is seeking a Territory Sales and Service Representative for the Akron, Ohio market. This field-based role serves as the face of Ecolab, managing an assigned territory and servicing laundry and dish machines, dispensing equipment, and systems while selling solutions to customers. Customers include restaurants, hotels, schools, long-term care facilities, and other institutions. The role combines customer relationship management, sales, equipment maintenance, installation support, and emergency service to help customers maintain safe, clean, and efficient operations. The position covers Akron and surrounding areas, including Cuyahoga Falls, Stow, Streetsboro, Aurora, Medina, Kent, and East Cleveland. After an initial training program, associates manage, service, and sell to established customers. Training lasts 12 weeks, including two weeks at Ecolab’s headquarters in Eagan, Minnesota and the remainder in the field. Ecolab arranges and pays for travel and certain related expenses. If a territory is not immediately available, an associate may work in a supporting role until one becomes available. Generally, one weekend in eight is required, based on business demand. Overnight availability and emergency assistance may also be required. The position offers independent scheduling, a company service vehicle and cell phone for business use, paid travel time, and an award-winning training program. The stated total compensation range is $58,700–$88,100, including base pay and target incentive. Ecolab describes opportunities for career development in service, sales, or management and offers tuition reimbursement.

Requirements

High school diploma or equivalent.
At least 2 years of experience in sales, mechanical service, customer service, food service, or a hospitality-related industry.
Availability to work overnight shifts and provide emergency assistance, which may occur at night, on weekends, or over holidays.
Current, valid, unrestricted driver’s license.
Ability to lift 50 pounds, push and pull, stand, bend and stoop, work in confined spaces, and distinguish colors, with tools potentially accommodated.
Availability to work overtime.
Ability to drive a company vehicle as required; pre-employment and ongoing motor vehicle record checks will determine eligibility.
Proper documentation to fly, such as a Real ID or other acceptable identification, for required training travel.
No immigration sponsorship is available for this position.

Nice To Haves

Associate’s degree, other advanced training, or certifications.
Previous mechanical problem-solving experience, such as plumbing, electrical, HVAC, or mechanical experience in food service, laundry, housekeeping, hospitality, or pool and spa industries.

Responsibilities

Conduct customer visits using tools and technology, including tablet and mobile phone apps, and recommend suitable programs and solutions.
Communicate Ecolab’s value to customers, meet their needs, and grow sales within existing accounts.
Perform preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems.
Provide emergency service to existing customers by phone or in person as needed.
Assist with installation of equipment and solutions.
Demonstrate safe equipment use and ensure customer operations are functional.
Manage equipment, parts, and inventory to control costs.
Manage, service, and sell to established customers within an assigned territory.