Territory Sales and Service Representative

Ecolab • Plattsburgh, NY

7d • Onsite

About The Position

Ecolab is seeking a Territory Sales and Service Representative for the Lake Placid, New York market. The role serves as the face of Ecolab in an assigned territory, servicing laundry and dish machines, dispensing equipment and systems, and selling solutions to customers in sectors such as restaurants, hotels, schools, long-term care, hospitality, foodservice, and education. The representative manages established customer accounts and works to meet customer needs while supporting cleaner, safer, and healthier environments.

This is a field-based position that may include Lake Placid, Plattsburgh, and surrounding areas. After an initial training program, the representative manages, services, and sells to customers in an assigned territory. Training lasts 12 weeks, including two weeks at Ecolab’s corporate headquarters in Eagan, Minnesota, with the remainder conducted in the field. Ecolab arranges and pays for travel and certain related expenses. If a territory is not immediately available, associates may serve in a supporting role until an assignment becomes available.

The role includes weekend and holiday on-call availability, overnight availability for emergency assistance, and availability for overtime. Ecolab provides a company service vehicle and cell phone for business use, and pays for fuel, drive time to customer sites, and vehicle service-maintenance time. Compensation is listed as $70,500–$105,700, including base pay and target incentive, subject to plan terms and factors such as experience, education, training, and geography.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience in sales, mechanical service, customer service, food service, or a hospitality-industry-related field.
• Availability to work overnight shifts and provide emergency assistance, including at night, on weekends, and over holidays.
• Current, valid, unrestricted driver’s license.
• Ability to lift 50 pounds; push and pull; stand, bend, and stoop; work in confined spaces; and distinguish colors, with tools potentially accommodated.
• Availability to work overtime and drive a company vehicle as required; pre-employment and ongoing motor vehicle record checks will determine eligibility to drive.
• No immigration sponsorship is available for this position.

Nice To Haves

• Associate’s degree or other advanced training or certifications.
• Previous mechanical problem-solving experience, such as plumbing, electrical, HVAC, or mechanical experience in food service, laundry, housekeeping, hospitality, or pool and spa industries.

Responsibilities

• Use tools and technology, including tablet and mobile phone apps, during customer visits to recommend programs and solutions.
• Communicate Ecolab’s value to customers, meet their needs, and grow sales within existing accounts.
• Perform preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems.
• Provide emergency service to existing customers by phone or in person as needed.
• Assist with installation of equipment and solutions.
• Demonstrate safe equipment use and help ensure customer operations are fully functional.
• Manage equipment, parts, and inventory to control costs.
• Manage, service, and sell to established customers within an assigned territory.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Company-paid pension
• Stock purchase plan
• Paid parental leave
• Select discounted childcare resources
• Tuition reimbursement opportunity
• Company service vehicle and cell phone for business use
• Paid training, including paid travel time
• Fuel, drive time to customer sites, and vehicle service-maintenance time paid by Ecolab

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED