Territory Sales and Service Representative
About The Position
Ecolab is seeking a Territory Sales and Service Representative for the St. Joseph, Missouri market. This field-based role manages an assigned territory, services laundry and dish machines and dispensing equipment and systems, and sells solutions to customers such as restaurants, hotels, schools, and long-term care facilities. The representative serves as the face of Ecolab, helping customers maintain safe, effective operations and achieve their business goals. After an initial 12-week training program—which includes two weeks at Ecolab’s headquarters in Eagan, Minnesota and the remaining weeks of in-field training—the representative manages, services, and sells to established customers. If a territory is not immediately available, the associate may serve in a supporting role until an assignment becomes available. The position includes a generally required rotation of one in four weekends, depending on business demand, and may involve overnight work, emergency assistance, and overtime. Travel is required in and around St. Joseph, Missouri, and Kansas City, Kansas.
Requirements
- High school diploma or equivalent.
- At least 2 years of experience in sales, mechanical service, customer service, food service, or a hospitality-related industry.
- Availability to work overnight shifts and provide emergency assistance, which may occur at night, on weekends, and over holidays.
- Current and valid driver's license with no restrictions.
- Ability to lift 50 pounds; push and pull; stand, bend, and stoop; and work in confined spaces.
- Ability to distinguish colors; tools may be accommodated.
- Availability to work overtime.
- Ability to drive a company vehicle as required; eligibility is subject to pre-employment and ongoing motor vehicle record checks.
- Must have proper documentation to fly during required training travel, such as a Real ID or other acceptable identification.
- No immigration sponsorship is available for this position.
Nice To Haves
- Associate degree or other advanced training or certifications.
- Previous mechanical problem-solving experience, such as plumbing, electrical, HVAC, or other mechanical experience in food service, laundry, housekeeping, hospitality, or pool and spa industries.
Responsibilities
- Conduct customer visits using tools and technology, including tablet and mobile phone applications, and recommend programs and solutions.
- Communicate Ecolab’s value to customers, meet their needs, and grow sales within existing accounts.
- Perform preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems.
- Provide emergency service to existing customers by phone or in person as needed.
- Assist with installing equipment and solutions.
- Demonstrate safe equipment use and ensure customer operations are functional.
- Manage equipment, parts, and inventory to control costs.
- Manage, service, and sell to established customers within an assigned territory.
Benefits
- Comprehensive benefits package available starting on Day 1, including medical, dental, and vision coverage.
- 401(k) matching.
- Company-paid pension.
- Stock purchase plan.
- Paid parental leave.
- Select discounted childcare resources.
- Tuition reimbursement opportunity.
- Paid training, including paid travel time.
- Company service vehicle and cell phone for business use; fuel, drive time to customer sites, and vehicle service maintenance time are paid.
- Target incentive based on performance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
