Territory Sales and Business Development Representative

Surface Experts•Des Moines, IA

About The Position

Surface Experts is hiring a Territory Sales and Business Development Representative to find and build relationships with customers in property management and facilities maintenance. Because Surface Experts’ services are unique, the representative educates prospective and existing customers about the company’s capabilities and limitations, earns trust through service, and develops long-term customer relationships. The role serves a variety of industries, including property management, hotels, movers, and builders, and involves meeting 10–15 contacts per day through onsite visits, calls, and email follow-ups. The representative follows a defined sales process, practices and memorizes sales scripts, records customer activity in a CRM, tracks clients from lead through work order, reports data, and plans and executes a territory sales strategy. The position offers a base salary plus uncapped commission, onboarding in the company’s proprietary sales technique, and ongoing support and development. The franchise is independently owned and operated; applications and hiring decisions are handled by the franchisee.

Requirements

Goal-oriented, self-starting, and energetic.
Enjoys working with other people.
Licensed to operate a passenger car and has a clean driving record.
Professional, caring, and service-minded.
Ready to work with a metrics-based, process-driven sales team.

Nice To Haves

General working knowledge of the property management and/or construction industry.
Experience using a CRM tool and process.
Experience working in a base-salary-plus-commission environment.

Responsibilities

Find and develop relationships with customers in property management and facilities maintenance.
Meet 10–15 contacts per day through onsite visits, phone calls, and email follow-ups.
Visit customers across industries such as property management, hotels, movers, and builders.
Educate customers about Surface Experts’ capabilities and limitations.
Validate customer satisfaction and identify opportunities to improve it.
Build customer trust by serving customers and developing relationships.
Research and brainstorm new customer opportunities.
Follow the sales process, including memorizing sales scripts and participating in role-play practice.
Document sales activities in the CRM and track clients from lead through work order and related steps.
Report data accurately on a daily and weekly basis.
Plan and execute a sales strategy for the assigned territory.

Benefits

Base salary plus unlimited commission, with commissions starting on day one.
Paid time off and accruable vacation.
Paid holidays.
Flexible work schedule, including the ability to accommodate midweek appointments.
No required overtime, nights, or weekends.
New-hire onboarding and training in the company’s proprietary sales technique.
Ongoing sales skills and career development, including mentorship opportunities.
Supportive team environment that celebrates achievements and collaborates on problem-solving.
Local small-business setting with an owner who works alongside the team.
Support Center help lines for client-management details.
Free uniforms.
Performance-based bonus.