About The Position

CHEP is seeking a Territory Route Representative for North Houston, Texas. This field-based role protects and recovers CHEP supply-chain assets while building relationships with distributors, pallet recyclers, and other locations. The representative monitors pallet flow throughout the assigned territory, negotiates and facilitates returns, promotes CHEP programs to potential customers, and works with internal teams to address recovery challenges. The role uses company-provided tools and vehicles and includes administrative responsibilities and a minimum of 50 visits per week.

Requirements

  • Associate degree or equivalent work experience.
  • Minimum of 2 years of field driving experience in route sales, operations, or customer service.
  • Excellent selling and interpersonal skills.
  • Proficiency in Microsoft Excel and Word.
  • Strong time-management and organizational skills.
  • Ability to manage business expenses and maintain a home office.
  • Ability to lift up to 65 pounds as needed.
  • Clean motor vehicle driving record.
  • Ability to obtain a DOT Medical card with no restrictions.
  • Fluency in English and Spanish.

Responsibilities

  • Visit, call on, and build relationships with nonparticipating distributors, unknown locations, and pallet recyclers to recover CHEP assets.
  • Monitor and track asset flow in the assigned territory and negotiate and facilitate the return of CHEP pallets.
  • Take responsibility for tracking and recovering CHEP pallets within the territory and ensuring assets are accounted for and returned promptly.
  • Use appropriate collection methods, including CHEP Low Volume Recovery fleet, CHEP CDL Fleet, scheduled third-party carriers, or personal collection.
  • Maintain ongoing relationships and communication with the local pallet recycler community regarding asset recovery.
  • Promote CHEP programs to potential customers and encourage participation.
  • Complete administrative duties promptly and accurately.
  • Identify and report potential illegal buying or selling of CHEP assets, escalating issues to appropriate teams.
  • Explain CHEP's ownership rights and asset-return processes to locations and recyclers and obtain agreement for collection.
  • Partner with Logistics Coordinators, Low Volume Recovery fleets, and the Asset Protection team to maximize collections and address recovery challenges.
  • Complete a minimum of 50 visits per week.

Benefits

  • Competitive salary
  • Annual bonus plan
  • Benefits starting on day one
  • 401(k) with company match up to 4%
  • Company-paid vision insurance
  • Company-paid short-term disability insurance
  • Company-paid life insurance
  • Tuition reimbursement
  • Parental leave
  • Childcare assistance
  • Profit sharing
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