Territory Route Representative - North Houston, Texas

Brambles•Houston, TX

2d•Onsite

About The Position

CHEP is hiring a field-based Territory Route Representative for North Houston, Texas. The role protects and recovers CHEP pallets and other supply-chain assets that have left the company’s network, while developing relationships with distributors, pallet recyclers, and new locations. The representative monitors asset flow throughout an assigned territory, negotiates and facilitates asset returns, promotes CHEP programs to potential customers, and coordinates with internal teams to improve recovery results. The position requires at least 50 visits per week and timely, accurate administrative work. CHEP describes its work model as hybrid but identifies this role as “Not Remote.”

Requirements

Associate degree or equivalent work experience.
At least 2 years of field-driving experience in route sales, operations, or customer service.
Excellent selling and interpersonal skills.
Proficiency in Microsoft Excel and Word.
Strong time-management and organizational skills.
Ability to manage business expenses and maintain a home office.
Ability to lift up to 65 pounds as needed.
Clean motor vehicle driving record.
Ability to obtain a DOT Medical card with no restrictions.
Fluency in English and Spanish.

Responsibilities

Visit, call on, and build relationships with nonparticipating distributors, unknown locations, and pallet recyclers to recover CHEP assets.
Monitor and track asset flow within the assigned territory and negotiate and facilitate the return of CHEP pallets.
Take responsibility for tracking and recovering CHEP pallets in the territory and ensuring assets are accounted for and returned promptly.
Select an appropriate collection method, including CHEP Low Volume Recovery fleet, CHEP CDL Fleet, scheduled third-party carriers, or personal collection.
Promote CHEP programs to potential customers and encourage their participation.
Maintain ongoing contact with the local pallet recycler community and foster communication about asset recovery.
Identify and report potential illegal buying or selling of CHEP assets and escalate issues to appropriate teams.
Explain CHEP’s ownership rights and asset-return processes to locations and recyclers, and secure agreement for collection.
Partner with Logistics Coordinators, Low Volume Recovery fleets, and the Asset Protection team to maximize collections and address recovery challenges.
Complete administrative duties promptly and accurately.
Make a minimum of 50 visits per week.