Territory Relations Manager

Blue Cloud•Las Vegas, NV
•Remote

About The Position

Blue Cloud is seeking a Territory Relations Manager (TRM) to cultivate and maintain referral relationships with dental practices, healthcare providers, community health centers, and other referral sources in an assigned territory. The role supports the growth of Blue Cloud Surgery Centers by increasing patient referrals, engaging providers, and expanding brand awareness in the community. The TRM serves as a liaison between referral partners and surgery center teams, supports referral and patient experiences, and works with operational leadership to identify growth opportunities. The position involves regular travel throughout the assigned territory to meet referral partners and support business growth, as well as reporting to and working from the surgery center as needed. Blue Cloud describes the role as fully remote, with a predictable schedule and no on-call responsibilities, weekends, or holiday shifts.

Requirements

  • High school diploma, GED, or equivalent.
  • Valid U.S. driver’s license.
  • Reliable vehicle available for business use.
  • Ability to travel regularly throughout an assigned territory.
  • Ability to report to and work from the surgery center as needed.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Ability to use a smartphone and related technology for business communications.
  • Strong interpersonal and customer service skills.
  • Ability to work autonomously while maintaining accountability for results.
  • Excellent relationship-building and networking skills.
  • Strong verbal and written communication abilities.
  • Professional presentation and public speaking skills.
  • Business development and consultative sales aptitude.
  • Strong organizational and time-management skills.
  • Ability to work independently and manage multiple priorities.
  • Analytical and problem-solving skills, including the ability to interpret market data and performance reports.
  • Professionalism and customer-service orientation.
  • Ability to navigate web-based systems and CRM platforms.
  • Strong attention to detail and follow-through.

Nice To Haves

  • Bachelor’s degree in Business, Marketing, Healthcare Administration, Communications, or a related field.
  • Prior experience in healthcare marketing, physician relations, referral development, business development, or outside sales.
  • Experience working with dental or healthcare providers.
  • Knowledge of healthcare referral processes and relationship management.

Responsibilities

  • Develop and maintain relationships with dental offices, providers, and referral partners.
  • Generate patient referrals through proactive outreach and relationship management.
  • Educate providers and office staff about Blue Cloud services, patient qualifications, and referral processes.
  • Serve as a liaison between referral partners and surgery center teams.
  • Identify and execute strategic business development opportunities to increase referral volume.
  • Monitor referral trends and analyze market data to identify growth opportunities.
  • Achieve monthly, quarterly, and annual referral objectives.
  • Manage communications related to referrals and partner relationships.
  • Use marketing resources and initiatives to enhance brand awareness and market penetration.
  • Maintain accurate activity tracking, reporting, and performance analytics.
  • Collaborate with operational leadership to improve referral partner and patient experiences.
  • Travel throughout the assigned territory to meet referral partners and support business growth.

Benefits

  • Comprehensive health insurance coverage.
  • Flexible Spending Accounts (FSA).
  • Health Savings Accounts (HSA).
  • Disability insurance.
  • Voluntary benefit options.
  • 401(k) retirement plan with company matching contributions.
  • Paid Time Off (PTO) program.
  • Fully remote work arrangement.
  • Predictable schedule with no on-call responsibilities, weekends, or holiday shifts.
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