Territory Manager

Patterson Companies, Inc. • Sioux Center, IA

8d

About The Position

The Territory Manager, also described as an Outside Sales Representative, is responsible for maintaining and expanding an assigned customer base for pharmaceuticals, supplies, products, and programs. The role covers Washington, Iowa, and surrounding areas, and is accountable for annual sales, revenue, and gross profit goals within the territory.

The representative works with mixed-practice veterinarians, agricultural retailers, and/or producers to retain and develop customer accounts, identify new business, understand customer needs, and recommend products and solutions. The position also involves providing timely customer support, monitoring customer satisfaction, maintaining industry and product knowledge, and ensuring accurate orders, territory records, and financial documentation. Regional travel is required; its percentage varies by territory. Compensation is commission-based.

Requirements

• Associate’s degree in Business and/or Animal Health, or an equivalent combination of education and experience.
• Exceptional customer service and organization skills.
• Self-motivated.
• Ability to analyze financial information.
• Skillful negotiation and presentation abilities.
• Accuracy and strong attention to detail.
• Effective verbal, written, and interpersonal communication skills.
• General computer proficiency, including knowledge of MS Office.
• Must maintain an acceptable driving record.

Nice To Haves

• 3 or more years of experience in animal health, agriculture, or sales.
• Proficiency in SAP or a related ERP.

Responsibilities

• Call regularly on mixed-practice veterinarians, agricultural retailers, and/or producers in the assigned territory to achieve budgeted sales volume and other established goals.
• Retain and develop established customer accounts and develop new accounts to increase market share.
• Understand customer business needs and recommend specific products and solutions.
• Respond to customer queries, answer questions, and resolve problems in a timely manner.
• Identify trends in customer satisfaction.
• Verify prices and terms in accordance with standard procedures and customer profitability profiles.
• Partner with sales support functions to grow the territory.
• Meet forecasted goals.
• Maintain current knowledge of the industry, consumer preferences, company products and programs, market conditions, and competition.
• Understand and follow accounts receivable policies and practices.
• Ensure accuracy in customer orders and territory records; document customer interactions and potential sales opportunities; and maintain accurate financial documentation.
• Use sales and financial reports as needed to grow the territory.
• Maintain an acceptable driving record.
• Perform other duties as assigned.

Benefits

• Full medical, dental, and vision benefits.
• Integrated wellness program.
• 401(k) match retirement savings plan.
• Educational assistance program.
• Paid parental and adoption leave.
• Employee assistance program.
• Patterson Perks Program.
• Competitive benefits, unique incentive programs, and rewards for eligible employees.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree