Territory Manager

Welch Packaging Group Inc•Cincinnati, IA

About The Position

The Territory Manager is responsible for delivering the service promise to customers while selling and servicing profitable accounts. The role focuses on retaining and growing existing accounts, developing new business, maintaining customer relationships, and coordinating internally to respond promptly to customer needs. The position also supports sales planning, maintains accurate customer and expense information, and represents the company professionally in the community and with customers.

Requirements

  • High-functioning user of the Amtech operating system.
  • Ability to use Excel, VPS, and email communication.
  • Effective verbal and written communication skills, including email.
  • Proficient user of forms for Customer Service, Design, and Estimating/Pricing.
  • Strong organization and attention to detail.
  • Effective time management.
  • Analytical and problem-solving skills.
  • Systems analysis skills.
  • Mathematical and deductive reasoning skills.
  • Critical-thinking skills.

Nice To Haves

  • Previous corrugated industry experience.

Responsibilities

  • Hand-deliver all quotes.
  • Drive annual sales growth by retaining and growing existing accounts and acquiring new accounts.
  • Service existing accounts through regular contact.
  • Make cold calls and service new, profitable accounts.
  • Maintain knowledge of products, services, machine limitations, and costing variables.
  • Follow up and communicate with customers regarding specifications for particular orders.
  • Process required paperwork in a timely manner.
  • Provide information to the Field Sales Manager for preparation of the annual sales budget.
  • Coordinate entertainment activities to help build and maintain customer relationships.
  • Conduct business professionally to assure a positive company image.
  • Participate in the community to build business networks and contacts.
  • Work with internal team members to respond rapidly to customer needs and deliver the Ultimate Corrugated Experience while promoting a positive company image to external customers.
  • Provide weekly pipeline updates to the Director of Sales and Field Sales Managers.
  • Maintain accurate new item information.
  • Submit accurate monthly expense reports.
  • Attend bi-weekly sales meetings.
  • Use sales resources for selling strategies.
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