Territory Manager

Allegion Access Technologies•Richmond, VA

20d•Remote

About The Position

Allegion’s Stanley Access Technologies is hiring a Territory Manager to develop customer relationships and manage projects for its automatic pedestrian door products and services. The role serves as a primary point of contact for assigned accounts, evaluates customer needs, proposes solutions, resolves escalated concerns, and coordinates with client service teams and branch personnel. The position also develops sales opportunities with decision makers and industry partners, prepares competitive quotations, and works to meet revenue goals while managing risk and margins. The role offers a flexible remote work arrangement with occasional on-site visits as needed, although Allegion reserves the right to change the remote schedule. Candidates must live in the market and be legally authorized to work in the United States; the company does not intend to sponsor employment visas. The position is eligible for commission or bonus.

Requirements

High school diploma.
At least 6 years of sales, project management, or similar experience.
Strong collaboration and relationship-building skills.
Excellent oral and written communication and presentation skills.
Strong work ethic.
Must live in the market.
Must be legally authorized to work in the United States; employment visa sponsorship is not intended.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Meet regularly with assigned client accounts by phone or in person.
Maintain client satisfaction with products and services and resolve escalated issues.
Evaluate client needs and propose potential solutions.
Serve as a single point of contact for clients and coordinate client service teams when needed.
Identify and escalate cross-selling and upselling opportunities.
Provide client training or basic support when needed.
Build relationships with key decision makers to create opportunities for Stanley products in relevant verticals.
Develop relationships with property managers, hospitals, contractors, glaziers, hardware suppliers, and owners.
Review plans, specifications, details, and/or job-site conditions to prepare accurate, competitive customer quotations that manage risk and support branch target margins and revenue goals.
Use Salesforce’s custom bid module to generate quotes and manage the customer base.
Work with branch personnel to schedule equipment delivery and installation.
Coordinate with the credit department to secure terms and ensure timely payment after job completion.
Remain involved in customer satisfaction issues after the sale and installation.
Submit timely and accurate weekly reports and participate in weekly digital calls.
Pre-sell products to architects through planning-stage documents.
Call on architects and specification writers to educate them about the products.
Maintain full knowledge of current ANSI standards and AAADM certification requirements.
Perform other assignments in support of sales operations as requested by the Regional Sales Manager.