Territory Manager

ACV•San Bernardino, CA
•$85,000 - $95,000

About The Position

ACV Auctions is seeking an enthusiastic, experienced Territory Manager with automotive dealership experience and a passion for cars. Territory Managers represent ACV to dealers, build and grow their territories, and provide customers with service grounded in trust, transparency, and credibility. The role involves frequent travel to existing and prospective dealerships and developing business through consultative sales, account service, and product education. The position also includes day-to-day management of Vehicle Condition Inspectors and their KPIs.

Requirements

  • Five years of dealership experience, on either the used-car or new-car side of the business.
  • Ability to read, write, speak, and understand English.
  • Ability to travel daily to existing and prospective dealerships.
  • Understanding of the retail and wholesale marketplace in an operational context.
  • Excellent relationship-building skills in person and over the phone.
  • Understanding of the importance of building internal and external networks to increase personal effectiveness.
  • Upbeat and positive demeanor.
  • Ability to work independently and stay self-motivated.
  • Ability to adapt quickly to shifting priorities and help others adapt.
  • Experience using a CRM to maintain and plan a sales pipeline.
  • Ability to travel for meetings, training, and other activities.
  • Valid driver’s license and use of a validly registered and insured motor vehicle.

Nice To Haves

  • Experience selling into dealerships.
  • Knowledge of auctions.
  • Experience using Salesforce.

Responsibilities

  • Support efforts to simplify and enhance the customer experience.
  • Develop and execute a strategic plan to grow and build new business in the territory.
  • Service accounts in person and by phone, identifying incremental growth opportunities.
  • Use Salesforce daily for reporting and tracking.
  • Achieve or exceed established sales goals.
  • Develop dealer and dealer-group relationships and leverage them to maximize revenue opportunities.
  • Understand the competition and sell effectively against it.
  • Assess customers’ wholesale inventory needs and offer solutions to grow their business with ACV Auctions.
  • Educate customers about ACV products and services.
  • Forecast and report incoming business activity monthly and annually.
  • Use consultative selling to ensure customers and prospects understand ACV products.
  • Respond quickly and accurately to customer problems, concerns, or needs to maintain satisfaction.
  • Proactively market ACV and communicate product advantages to customers.
  • Monitor financial activity within the book of business.
  • Adapt to changes in accounts, customer contacts, and internal structures or roles.
  • Manage Vehicle Condition Inspectors and their KPIs day to day.
  • Perform other duties as assigned.

Benefits

  • Multiple medical plans, including a high-deductible, low-cost health plan.
  • Company-sponsored paid short-term disability, long-term disability, and life insurance.
  • Optional dental, vision, supplemental life/AD&D, legal/ID protection, accident, and critical illness insurance.
  • Generous paid time off, including uncapped vacation days, at least three paid sick days or leave as required by applicable law, six paid company holidays, two floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other legally required paid leave.
  • Employee Stock Purchase Program and additional opportunities to earn company stock.
  • 401(k) retirement plan.
  • Learning and development opportunities.
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