Territory Manager - Phoenix North Central

ZOLL Medical Corporation•Phoenix, AZ

5d•Onsite

About The Position

As part of ZOLL Cardiac Management Solutions’ sales team, the Territory Manager sells the non-invasive wearable cardiac defibrillator system and other ZOLL products, including cardiac diagnostic services, to healthcare professionals in hospital and out-of-hospital settings. The role includes initial sales calls and ongoing support to promote consistent product use through local medical education programs, tradeshows, clinical symposiums, and conferences. Customers include physicians, nurse practitioners, physician assistants, nurses, case managers, and administrators. The Territory Manager explains clinical evidence for the risk of sudden cardiac death and the role of the wearable cardioverter defibrillator (WCD), supports appropriate use of ZOLL cardiac diagnostic products, and educates healthcare professionals and staff on patient indications, the ZOLL Patient Management System, and ordering and billing requirements. This is a field-based position involving daily work at hospitals, doctors’ offices, and other medical establishments in the assigned territory. Occasional atypical hours, including evenings and weekends, may be required based on business needs.

Requirements

Bachelor’s degree from a four-year college or university.
Three to five years of sales experience in medical equipment sales or specialized/hospital-based pharmaceutical sales, or five years of successful sales experience with at least one year in healthcare sales.
Valid state driver’s license.
Ability to be credentialed and obtain access privileges in all assigned customer accounts.
Documented history of sales success.
Proficiency with Microsoft Office Suite.
Must live within the assigned territory.
Must be able to drive an automobile and may need to travel by train or airplane as needed.

Nice To Haves

Cardiology experience preferred.
Internal candidates who do not meet the stated sales experience criteria may qualify if they have demonstrated sustained ability to meet sales-role expectations and have at least one year in a sales support role, or have successfully performed in an Associate Territory Manager role.

Responsibilities

Provide customers with relevant clinical data about sudden cardiac death risk in certain patient types and the role of the WCD in protecting those patients.
Provide clinical, reporting, and technical information supporting use of ZOLL Cardiac Diagnostic products for appropriate patients.
Conduct sales and supporting activities to drive consistent utilization.
Achieve assigned sales objectives.
Sell the value of the ZOLL Patient Management System and educate healthcare professionals and staff about WCD ordering and billing requirements.
Maintain an account database and prepare and submit reports.
Maintain yearly and quarterly business plans.
Manage field expenses and submit reports in a timely manner.
Attend key medical education programs, exhibits, and conventions.
Become a company resource on ZOLL products and relevant industry trends.
Master Customer Centric Selling and Integrity Selling skills.
Maintain collaborative and professional working relationships with business partners.
Represent ZOLL professionally and ethically and maintain a positive attitude.
Communicate openly and share information with others.
Analyze and report on trends observed within the territory.
Ensure relevant information and documentation are provided to intake and reimbursement to support appropriate and timely filing of billing claims.
Maintain credentialing and access to all assigned accounts.