Territory Manager

Welch Packaging Group Inc•Valley View, OH

25d

About The Position

The Territory Manager delivers the service promise to customers while selling and servicing profitable accounts. The role is responsible for retaining and growing existing business, developing new accounts, maintaining customer relationships, and coordinating internally to provide responsive service and a positive customer experience. The position also supports sales planning and reporting, maintains accurate order and item information, and represents the company professionally in the community and with customers.

Requirements

Be a high-functioning user of the Amtech operating system.
Be able to use Excel, VPS, and email communication.
Communicate effectively verbally and by email.
Be proficient with forms used for Customer Service, Design, and Estimating/Pricing.
Demonstrate strong organization and effective time management.
Demonstrate strong written and oral communication.
Have attention to detail, analytical and problem-solving skills, systems analysis skills, mathematical and deductive reasoning, and critical-thinking skills.

Nice To Haves

Previous corrugated industry experience.

Responsibilities

Hand-deliver all quotes.
Drive annual sales growth through customer retention, account growth, and new business.
Service existing accounts through regular contact.
Make cold calls and service new, profitable accounts.
Maintain knowledge of products, services, machine limitations, and costing variables.
Follow up and communicate with customers about specifications for particular orders.
Process required paperwork in a timely manner.
Provide information to the Field Sales Manager for preparation of the annual sales budget.
Coordinate entertainment activities to help build and maintain customer relationships.
Conduct business professionally to maintain a positive company image.
Participate in the community to build business networks and contacts.
Work with internal team members to respond rapidly to customer needs and deliver the Ultimate Corrugated Experience.
Provide weekly pipeline updates to the Director of Sales and Field Sales Managers.
Maintain accurate new item information.
Submit accurate monthly expense reports.
Attend bi-weekly sales meetings.
Use sales resources to develop selling strategies.