Territory Manager
About The Position
US Foods is hiring a Territory Manager to build customer relationships and grow business in the foodservice industry. The role combines account management with new-business development, using a team-based selling model. The Territory Manager educates customers on ordering platforms and provides menu consultations, product recommendations, and pricing strategies. Success is measured by sales, case growth, and new customer acquisition. The position includes training, coaching, sales tools, and mentoring from company leaders. The Territory Manager works with Specialists and internal teams—including marketing, supply chain, and customer service—to identify sales opportunities and support successful product delivery. The position involves regular customer visits throughout an assigned territory, competitive and market research, delivery troubleshooting, and driving a personal motor vehicle for site visits and follow-ups. There are no direct reports.
Requirements
- High school diploma or equivalent.
- Valid driver’s license and a motor vehicle record in good standing.
- Excellent oral and written communication skills and presentation abilities.
- Ability to build internal and external relationships and cold call to develop new business.
- Exceptional customer service and interpersonal skills.
- Competitive spirit and drive to exceed goals.
- Problem-solving, organizational, and negotiation skills.
- Ability to collaborate with internal and external stakeholders.
- Ability to occasionally lift or carry up to 75 pounds.
Nice To Haves
- At least 1 year of sales experience is preferred.
- Foodservice industry, culinary, restaurant management, or hospitality experience is preferred.
- Proficiency in Microsoft Office and CRM tools such as Salesforce is a plus.
Responsibilities
- Own and nurture customer relationships in a team-based selling model.
- Educate customers on ordering platforms and provide menu consultations, product recommendations, and pricing strategies.
- Sell to customers, increase case growth, and acquire new business through tailored sales presentations and effective time and territory management.
- Collaborate with Specialists on top penetration opportunities and new account openings.
- Work with marketing, supply chain, and customer service to support seamless product delivery.
- Identify prospective customers using market intelligence databases, business directories, existing-client leads, organizations and clubs, and trade shows and conferences.
- Manage deliveries according to the transportation department’s routing schedule and troubleshoot order-process issues such as mis-picks, short loads, and stock-outs.
- Monitor market conditions, product innovations, and competitors’ products, prices, and sales, and share relevant information with customers.
- Drive a personal motor vehicle for customer check-ins, site visits, and follow-ups.
- Build customer satisfaction through regular visits and follow-up.
Benefits
- Competitive salary.
- Market-leading performance-based incentive program; the role may also receive an annual incentive plan bonus.
- Comprehensive benefits, including health, dental, and vision insurance from the first day of employment.
- 401(k) plan options.
- Paid time off.
- Employee stock purchase plan.
- Life insurance options.
- Mileage reimbursement.
- Pre-tax spending accounts.
- Short-term and long-term disability benefits.
- Opportunity for career growth.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
