Territory Manager

Johnstone Supply - The Founders Group•Santa Rosa, CA

56d•Onsite

About The Position

Johnstone Supply - The Founders Group is a 3rd generation family-owned wholesale distributor for heating, cooling, and refrigeration supplies and equipment. We operate across 6 states as one of the nation's largest HVAC/R distributors. Johnstone Supply offers superior customer service, technical advice and training seminars and features the industry’s most respected catalog (available both digital and online) featuring more than 80,000 quality parts, supplies and equipment. Our purpose is to keep our communities safe & comfortable! The Territory Manager role involves collaborating with the Regional Sales Director, Branches, and inside sales support to increase market share in the local area. This role requires initiating contact with customers, developing relationships with potential clients, understanding customer needs, and conducting sales calls to demonstrate how Johnstone solutions provide value. The Territory Manager will challenge customers to address identified problems and influence them towards Johnstone's solutions. A deep knowledge of Johnstone products is essential, requiring self-directed study of new products, literature, promotions, and industry publications. This role also emphasizes teamwork to ensure a great customer experience.

Requirements

High school diploma or general education degree (GED); College degree preferred.
Proven success in outside sales and/or manufacturer’s representative role; prefer 5 years’ experience or more.
Demonstrated experience for educating and influencing customers leading to sales.
Maintain an acceptable driving record.

Nice To Haves

Preference is given to candidates with at least 2 years of sales experience in the HVAC/R industry.

Responsibilities

Collaborate with the Regional Sales Director, Branches and inside sales support to increase share in the local market.
Initiate contact with customers and develop relationships with potential clients.
Question, listen and observe to uncover customer needs.
Conduct sales calls directly with prospects and existing customers.
Understand the customer’s business needs and show them how the Johnstone solutions will be of value to them.
Challenge the customer to address a problem that has been identified and influence them to recognize a solution that we offer.
Develop and maintain a deep knowledge of the Johnstone products by being self-directed in the study of new products, literature, promotions, and industry publications.
Work as part of a team that ensures a great customer experience.