About The Position

The Territory Manager is responsible for promoting and servicing all company products within an assigned geographic territory. The role develops and maintains physician and hospital relationships, achieves assigned sales goals, and provides customer service to meet account needs. It requires maintaining current product, clinical, procedural, competitive, and industry knowledge; managing accounts and sales activities; and developing quarterly business plans for key accounts and product categories. The Territory Manager reports sales activities and relevant market information to management and supports product introductions when requested. The position also requires adherence to applicable regulatory and legal requirements and quality-system responsibilities.

Requirements

  • Bachelor's degree in Business, Marketing, or a related field.
  • Five years of demonstrated sales experience; medical-device sales experience is strongly preferred.
  • Proficiency with Microsoft Office applications.
  • Proven track record of sales success.
  • Self-motivated.
  • Exceptional interpersonal skills.
  • Strong organizational skills.
  • Strong written and verbal communication skills, including the ability to communicate effectively internally and externally.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Valid driver's license.

Nice To Haves

  • Medical-device sales experience.

Responsibilities

  • Promote and service all company products within the assigned geographic territory.
  • Develop and maintain key physician and hospital contacts to achieve company objectives and meet customer needs.
  • Consistently achieve or exceed individual sales goals assigned by Regional Management through persuasive communication and effective selling skills.
  • Maintain up-to-date product, clinical, and procedural knowledge relevant to products sold in the territory.
  • Manage the territory through territory analysis, prospecting, account growth and maintenance, and product trials or evaluations.
  • Monitor business conditions and industry developments to implement effective sales strategies.
  • Develop quarterly business plans identifying key account targets for each main product category.
  • Provide superior customer service to each account and maintain professionalism with customers and company employees.
  • Share selling tips, success stories, and suggestions with management and sales personnel.
  • Keep Sales Management and Marketing informed of competitive activity and product introductions or evaluations in the territory.
  • Report weekly sales activities through call reports to the Regional Business Manager and home office.
  • Submit weekly expense reports when necessary and follow expense policies and procedures.
  • Maintain detailed account knowledge, including decision makers, department hierarchy, products used and their use, competing products, and hospital programs.
  • Communicate new product ideas and potential improvements to sales and marketing management.
  • Assist with introducing new product prototypes to centers of influence and follow up when requested by Marketing.
  • Maintain a valid driver's license.
  • Perform other duties as assigned.
  • Manage work to ensure compliance with relevant regulatory and legal requirements.
  • Build quality into work by maintaining compliance with all quality requirements.
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