Territory Manager, South Atlantic (NC/SC Area)

3Shape • North Carolina, NC

2d • Remote

About The Position

3Shape is seeking a motivated, data-driven, and collaborative Territory Manager to support the South Atlantic area, including North Carolina, South Carolina, Virginia, and surrounding areas. The role drives revenue growth and customer retention by managing accounts with reseller partners and identifying and securing new business opportunities. The Territory Manager is the primary point of contact for customers in their book of business and works closely with Customer Success, Inside Sales, Business Development, and Marketing.

The position focuses on reseller partner management, strategic prospecting, pipeline execution, customer engagement, and sales of 3Shape digital scanners and software solutions. It also involves supporting 3Shape's Clinical, Laboratory, Orthodontics, and Special Markets industries; coordinating regional resources; training reseller representatives; participating in partner and industry events; and tracking activity through CRM. This is a US-based remote position, with the ideal candidate located in North Carolina. Domestic travel within the territory is about 50–70%, including about 30% overnight travel.

Requirements

• Bachelor's degree, preferably in business or management, or equivalent experience.
• Competency in sales pipeline management and CRM tools such as Dynamics or Salesforce.
• Demonstrated proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Experience working in a team environment with multiple stakeholders and decision-makers.
• Demonstrated consistent goal attainment through direct sales or reseller partners.
• Strong desire to learn and grow within a team-based culture.
• Ability and willingness to continually refine sales skills to adapt to a changing landscape.
• Valid US driver's license and legal authorization to work in the US.

Nice To Haves

• 3+ years of product sales experience in the dental industry.

Responsibilities

• Identify, establish, and foster relationships with reseller counterparts, key stakeholders, and decision-makers across the territory and portfolio.
• Develop assigned reseller relationships to maximize territory penetration.
• Mobilize regional resources to anticipate and respond to customer needs, concerns, and opportunities.
• Engage reseller sales representatives to implement and execute sales demand strategies.
• Support reseller sales representatives and customers to achieve or exceed the territory sales budget.
• Support efforts across 3Shape's Clinical, Laboratory, Orthodontics, and Special Markets industries, within and outside the assigned territory.
• Use business tools to identify reseller- and branch-specific growth opportunities.
• Use people, processes, programs, tools, and technology to meet customer needs.
• Manage and coordinate demand resources according to customer needs and level.
• Create cost-benefit analyses to deploy resources and prioritize opportunities.
• Participate in co-travels, branch meetings, reseller sales and promotional events, study club activities, and business review meetings with local partners, ensuring a strong 3Shape presence.
• Conduct live or virtual demonstrations of 3Shape digital scanners and software solutions.
• Use 3Shape resources to support resellers and end-use customers and stay current on business climate, sales operations processes, product knowledge, and product enhancements.
• Participate in company-provided training and events on 3Shape products at the appropriate level for the territory and clients.
• Provide ongoing support and training to assigned reseller representatives, including for existing and new product releases.
• Participate in reseller branch promotional activities and local and national trade shows, exhibits, and conventions.
• Stay informed about clinic and lab workflows, product applications, market conditions, competitor activity, and advertising and promotional trends.
• Coordinate with the Inside Sales Team on pipeline management and field engagement, recording sales, distributor partners, training, exhibition attendance, and relationship activity.
• Use CRM to track sales activity.

Benefits

• Comprehensive medical, vision, and dental benefits.
• 401k.
• Opportunity to work in a global, innovative MedTech company.
• Collaborative and international work environment.
• Opportunity to contribute to strategic partnerships that can transform digital dentistry practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level