District Manager - Jared Jewelers - NC & SC Area

Jared•Durham, NC

About The Position

The District Manager leads a district of 8–16 Jared stores in the North Carolina and South Carolina area and reports to the Vice President of Regional Operations Jared. This multi-unit leader supervises store managers and teams, supports strategic growth, drives operational and financial performance, and ensures consistent execution of company policies, brand standards, and business objectives. The role involves regular store visits, coaching and developing talent, recruiting and retaining teams, building leadership succession, supporting technology adoption, and using business reporting to identify opportunities and create action plans. The District Manager collaborates with Store Support Center departments, other Signet District Managers, and business partners, and acts as a brand ambassador. The position requires travel up to 80% of the time, flexibility, and availability on call 24 hours a day, seven days a week.

Requirements

Bachelor’s degree or comparable job experience.
At least 5 years of relevant experience, including multi-site business operations experience.
Recent 2+ years of experience managing a multi-site team.
At least 4 years of management experience leading a department, including hiring, developing, motivating, and directing people.
Valid driver’s license and proof of insurability.
Ability to lead others in implementing strategies and processes to achieve business results.
Demonstrated enthusiasm and commitment to change processes.
Ability to understand operational and financial reports, interpret data, and create improvement plans.
Computer literacy and advanced proficiency in MS Office and related business, technology, and communication tools.
Advanced presentation skills to train, develop, and engage direct reports in person and virtually.
Strong interpersonal skills to build relationships of trust and respect with direct reports and business partners.
Strong problem-solving and conflict-management skills.
Ability to communicate professionally through email, social media, video conference, telephone, and text.
Willingness to travel up to 80% of the time for business purposes.
Flexibility and availability on call 24 hours a day, seven days a week.
Ability to work independently and with teams and maintain a high level of confidentiality.

Nice To Haves

Diamond Council of America (DCA) certification.
Familiarity with software applications such as Reflexis and Workday.
Bilingual skills.

Responsibilities

Select and directly supervise store managers across the district; communicate performance expectations and evaluate team members against standards.
Provide leadership, guidance, coaching, and skill development, and assess district talent needs to develop or recruit staff.
Conduct regular store visits to supervise operations, ensure communication and consistency, and monitor adherence to company values and business objectives.
Create onboarding and training plans and ensure employees complete required training and education, including risk-management training.
Recruit, hire, evaluate, train, develop, and retain productive, engaged teams; build a bench of future leaders and support succession planning.
Drive technology adoption and monitor the quality of communication and customer-feedback processes.
Promote diversity, equity, and inclusion initiatives through involvement in recruiting, selection, and promotion.
Use reporting resources to plan strategies, develop action plans, implement initiatives, and improve business results.
Interpret and implement company policies and procedures, and direct district activities to support continued operations, investment returns, and productivity.
Advise the district and other business areas, collaborate across the organization, and serve as a brand ambassador.
Reinforce brand, culture, and performance expectations and coach store managers and team members on brand image and standards.
Ensure consistent brand representation in customer interactions and in store visual and marketing execution.
Set actionable goals, communicate the strategic relevance of corporate initiatives, and execute corporate plans.
Identify store successes and improvement opportunities; work with store managers to address root causes and correct operational or team issues.
Participate in resolving customer and team-member complaints and T.I.P.S. calls, and collaborate with internal legal counsel as appropriate on legal and litigation issues.
Monitor operating and financial results against plans and budgets and ensure compliance with company policies, Standards of Conduct, and Business Ethics.
Provide input to sales, profit, and capital budget planning; identify trends, competitive threats, and opportunities and develop appropriate action plans.
Perform additional duties and projects as assigned and maintain consistent, regular scheduled attendance.