Territory Manager, South Atlantic (NC/SC Area)

3Shape • North Carolina, NC

2d • Remote

About The Position

3Shape is a global provider of dental and audio technology, developing 3D scanners and software for dental and hearing professionals. The company has over 1,500 employees representing more than 30 nationalities.

The Territory Manager supports the South Atlantic territory, including North Carolina, South Carolina, Virginia, and surrounding areas. The role drives revenue growth and customer retention by managing accounts with reseller partners and identifying and winning new business. The Territory Manager is the primary customer contact for their book of business and collaborates with Customer Success, Inside Sales, Business Development, Marketing, and other teams.

This is a U.S.-based remote position, with the ideal candidate located in North Carolina. Domestic travel within the territory is about 50–70%, including about 30% overnight travel.

Requirements

• Bachelor’s degree, preferably in business or management, or equivalent experience.
• Competency in sales pipeline management and CRM tools such as Dynamics or Salesforce.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Experience working in a team environment with multiple stakeholders and decision-makers.
• Demonstrated consistent goal attainment through direct sales or reseller partners.
• Strong desire to learn and grow within a team-based culture.
• Continually refine sales skills to adapt to a changing landscape.
• Valid U.S. driver’s license and legal authorization to work in the U.S.

Nice To Haves

• Three or more years of product sales experience in the dental industry.

Responsibilities

• Identify, establish, and foster relationships with reseller counterparts, key stakeholders, and decision-makers across the territory.
• Develop assigned reseller relationships to maximize territory penetration.
• Mobilize regional resources to anticipate and respond to customer needs, concerns, and opportunities.
• Engage reseller sales representatives in implementing and executing sales-demand strategies.
• Provide reseller representatives with support and customer engagement to achieve or exceed the territory sales budget.
• Support 3Shape’s Clinical, Laboratory, Orthodontics, and Special Markets industries, within and outside the assigned territory.
• Use business tools to identify reseller- and branch-specific growth opportunities.
• Use people, processes, programs, tools, and technology to meet customer needs.
• Coordinate appropriate demand resources according to customer and account needs.
• Prepare cost-benefit analyses to deploy resources and prioritize opportunities.
• Participate in co-travels, branch meetings, reseller sales and promotional events, study club activities, and business review meetings with local partners, ensuring a strong 3Shape presence.
• Conduct live or virtual demonstrations of 3Shape digital scanners and software solutions.
• Use 3Shape resources to support reseller and end-user customer needs and stay current on business conditions, sales operations, product knowledge, and product enhancements.
• Participate in company training and events covering 3Shape products at the level appropriate to the territory and clients.
• Provide ongoing support and training to assigned reseller representatives, including for existing and new product releases.
• Participate in reseller branch promotional activities and local and national trade shows, exhibits, and conventions.
• Stay informed about clinic and lab workflows, product application updates, market conditions, competitor activity, and advertising and promotional trends.
• Coordinate with the Inside Sales Team on pipeline management and field engagement, including tracking sales, distributor partners, training, exhibition attendance, and relationship activity.
• Use CRM to track sales activity.

Benefits

• Comprehensive medical benefits
• Vision benefits
• Dental benefits
• 401(k)
• Opportunity to work in a global, innovative MedTech company
• Collaborative and international work environment
• Opportunity to contribute to strategic partnerships that can transform digital dentistry practices

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level