District Manager - Jared Jewelers - NC & SC Area

Sterling•Raleigh, NC

About The Position

The District Manager leads Jared Jewelers stores in the North Carolina and South Carolina area, overseeing 8–16 stores and reporting to the Vice President of Regional Operations. The role directs store operations and supports business growth by developing store managers and teams, driving performance, implementing company initiatives, and maintaining brand standards and compliance. The position requires travel up to 80% of the time and on-call availability 24 hours a day, seven days a week. Regular scheduled attendance is an essential function.

Requirements

Bachelor’s degree or comparable job experience.
At least 5 years of relevant experience.
Multi-site business operations experience.
At least 2 recent years of experience managing a multi-site team.
At least 4 years of management experience leading a department, including hiring, developing, motivating, and directing employees.
Valid driver’s license and proof of insurability.
Ability to lead others in implementing strategies and processes to achieve business results.
Demonstrated enthusiasm and commitment to change processes.
Ability to understand operational and financial reports, interpret data, and develop improvement plans.
Computer literacy, including advanced proficiency in MS Office and related business, technology, and communication tools.
Advanced presentation skills to train, develop, and engage direct reports in person and virtually.
Strong interpersonal skills to build relationships of trust and respect with direct reports and business partners.
Strong problem-solving and conflict-management skills to support internal and external customers.
Ability to communicate professionally by email, social media, video conference, telephone, and text.
Ability to travel up to 80% of the time for business purposes.
Availability on call 24 hours a day, seven days a week.
Flexibility and ability to work independently and collaboratively.
Ability to maintain a high level of confidentiality.

Nice To Haves

Diamond Council of America (DCA) certification is preferred.
Familiarity with software applications such as Reflexis and Workday.
Bilingual skills.

Responsibilities

Select, supervise, coach, and evaluate multiple store managers and their teams; communicate performance expectations and assess progress against standards.
Conduct regular store visits to supervise operations, maintain communication, and check consistency with company values and business objectives.
Assess district talent needs and create action plans to develop or recruit employees and maintain staffing levels for business objectives.
Ensure accurate employee system records and provide a compelling onboarding experience with tailored training plans.
Ensure completion of required training and education, including training related to risk-management initiatives.
Recruit, hire, train, develop, and retain productive, engaged teams; drive technology adoption through engagement, monitoring, and coaching.
Develop future leaders through coaching, skill development, leadership development, and succession-planning opportunities.
Support diversity, equity, and inclusion initiatives through involvement in recruiting, selection, and promotion.
Maintain superior team member and customer experiences while ensuring compliance with regulatory and company standards.
Use reporting resources to plan strategies and action plans, implement initiatives, interpret company policies, and direct district activities to improve productivity and returns.
Advise the assigned district and other areas of the business; collaborate with organizational leaders, Store Support Center representatives, vendors, business partners, and Signet district managers.
Represent the Jared brand and foster open communication, collaboration, and shared objectives across the organization.
Reinforce brand, culture, and performance expectations; coach store managers and team members on brand image, standards, store visuals, and marketing execution.
Set actionable goals, communicate the purpose of corporate initiatives, and ensure teams understand and execute plans.
Identify store successes and opportunities, determine root causes of operational or team issues, and coach store managers and team members on corrective action.
Participate in resolving customer and team member complaints and T.I.P.S. calls; collaborate with internal legal counsel on legal and litigation matters as appropriate.
Monitor operating and financial results against plans and budgets, and ensure compliance with company policies, standards of conduct, and business ethics.
Provide input to sales, profit, and capital budget planning; identify trends, competitive threats, and opportunities, and develop action plans.
Perform additional duties and projects as assigned; maintain consistent, regular scheduled attendance.